Sendle is an Australian-based virtual courier company that offers parcel and package delivery services within Australia, the United States, and Canada. Established in 2014, Sendle primarily caters to small and medium-sized businesses and online retailers. The company is recognized for being the first courier service in these regions to provide fully carbon-neutral shipping options. Instead of operating its own delivery fleet, Sendle collaborates with local courier companies to transport parcels within its service areas.
Sendle provides a tracking system that allows both senders and receivers to monitor the status of their parcels in real-time. Each package is assigned a unique tracking number, which can be used to access detailed information about the shipment's progress. This system ensures transparency and helps in managing delivery expectations effectively.
To track a Sendle package, obtain the tracking number from your confirmation email, visit the Sendle tracking page, enter the tracking number, and click "Track" to view real-time updates.
A Sendle tracking number is a unique identifier consisting of 6–8 characters, always starting with the letter 'S', followed by a combination of numbers and letters. For example, a typical Sendle tracking number might look like "S1234567".
To track a Sendle package, you need the tracking number associated with the shipment. If you don't have it, log into your Sendle account dashboard to view recent orders and retrieve tracking details.
Delivery times with Sendle vary based on the service chosen and the destination. Domestic shipments typically take between 1–4 business days within the United States, while the 2-Day Guaranteed service ensures delivery within two business days for eligible packages.
Delivery times depend on the specific service selected and the destination. For instance, the 2-Day Guaranteed service ensures delivery within two business days, excluding weekends and public holidays.
Sendle offers various shipping services, including Standard Shipping for reliable delivery within the United States, typically taking 1–4 business days, and a 2-Day Guaranteed Service for eligible packages.
Currently, Sendle does not offer international shipping services from the United States. Their services are limited to domestic shipments within the U.S., including Alaska, Hawaii, Puerto Rico, and the U.S. Virgin Islands.
Common tracking statuses include In Transit, Out for Delivery, and Delivered. If you encounter statuses like "pending" or "delayed," it may indicate issues such as customs processing or logistical delays.
Delays can occur due to various reasons, including customs processing, logistical issues, or address problems. If your package is delayed or stuck, it's recommended to contact Sendle's support team for assistance.
If you encounter issues with your delivery, check the tracking information for updates and contact Sendle support through the Sendle Toolbox or your account dashboard.
To contact Sendle's customer service, access the "Manage Parcel" section on the parcel tracking page, log into your account for support options, or use the contact form on their website for inquiries. You can reach them at [email protected] or call 1-800-123-4567.
Sendle does not operate a public call center, but some tracking issues may include results from courier partners.
