United Parcel Service is a global company offering top-notch shipping and logistics assistance. Founded in 1907, they’ve grown from a small messenger company to a Fortune 500 enterprise.
With headquarters in Atlanta, Georgia, their familiar brown trucks deliver packages around the world. Their website allows for easy and convenient package tracking. It also gives you access to excellent UPS support in case you have any issues with your order.
This service allows you to monitor the location and status of your package in real time as it travels through the delivery network.
Track your package using its unique tracking number, typically provided by the sender or found on a receipt. Fill in the tracking number UPS field on their website or app to see where your package is currently located, what stage it’s in, and the estimated delivery date.
It has 18 digits with:
Examples:
Tracking mailpieces without UPS tracking package numbers is possible, depending on your situation:
The company offers different speeds for your deliveries:
UPS hours of delivery depend on whether it’s going to a residential or business address:
Plus: The UPS Store locations provide 24-hour access to your mailbox. Convenient for picking up outside of standard business hours.
Generally, no. The exception is their premium Express Critical service with 24/7 delivery including Sundays.
They might hold your package at a nearby Access Point for 7 days after attempted delivery. If you don’t pick it up within that timeframe, it goes back to the sender.
They can deliver it all! Both domestically and internationally, the postal operator gets your package where it needs to go.
It’s a reliable and budget-friendly option for getting your packages where they need to go within the US. Expect delivery within 1 to 5 business days, with coverage throughout all 50 states and Puerto Rico. Plus, you can ship bulky items up to 150 lbs. and 108 inches long.
Fast and affordable, these services are speedy choices for getting your package there in just a few business days.
If you need it lightning fast, Next Day Air service gets it delivered the next business day.
Big stuff? This service tackles larger shipments and palletized cargo, with UPS freight tracking allowing you to monitor your heavy haul.
They cater to different needs with a variety of transportation methods, including:
Cost-effective option for overland transportation within the US.
Ideal for time-sensitive shipments requiring faster delivery.
Economical choice for large shipments that can tolerate longer transit times.
Ideal for raw materials or moving ocean containers across long distances in a cost-effective way.
The company offers a suite of international shipping solutions to get your package nearly anywhere in the world — their global network reaches over 220 countries and territories. Whether you need a critical document to reach your client in London by tomorrow or send a birthday gift to your family in Australia, they have options to suit your needs.
This is a flat rate for specific box sizes, making it easy to budget.
This is a free, handy tool for grown ups who want more control over their shipping. With it, you can:
A Shipment ID is exactly the same as the tracking number. Both terms refer to the unique 18-digit code used for UPS package tracking.
It is a slower way to ship, though with UPS SurePost tracking you’ll have peace of mind monitoring your mail. The service uses own capacities for pickup and USPS for final delivery and incurs lower UPS shipping rates. To track, try the same UPS tracking order number on USPS Tracking page for updates on final delivery.
Confused about your parcel’s status? Here is a quick guide to their most common statuses:
The operator has your shipment info and is ready to pick it up.
Your package is moving.
The package is heading to you!
Your package has arrived!
There might be a delay. The tracking info will usually explain the reason.
UPS shipping calculator is a user-friendly tool for calculating UPS rates. Enter details like origin, destination, package weight and dimensions, and the UPS calculator will provide you with an estimated UPS shipping cost and delivery timeframe.
Here’s how to return a package in a nutshell:
Check the return label: If not included by the shipper, print it online through the website.
Securely pack your return items.
Take your labeled package to a UPS Drop Off location or schedule a pickup. Check the Access Point or UPS Store hours if using them.
If you haven’t received your package, try this:
They typically launch an investigation to try and locate it. Contact their customer service for details to initiate a claim process.
The UPS delivery driver will typically leave a notification slip at your door indicating they attempted delivery. You’ll have the option of redelivery or grabbing it from a nearby Access Point (like a UPS Store).
If you think your package is stuck, check the parcel using your tracking number. It might be:
If you shipped a package with the wrong address, here’s what to do:
Their contact page offers several ways to get help:
Get quick answers to common questions through their virtual assistant feature.
Browse their Q&A section for solutions to many delivery inquiries.
Dial UPS phone number 1-888-742-5877 for support.
When you need to reach the shipping company telephonically, use these numbers:
In the USA:Tech Support: 1-888-553-1118 (for technical issues)
Customer Service: 1-888-742-5877 (for general inquiries)
International:Visit the official website to find the UPS contact number for your country. They might have a different number for customer service than the US number.
Tip: Their website also offers a handy chat option and FAQ section that might answer your question without needing a call.
This info is for guidance only. Check the official website for more details and terms. We’re a helpful resource, not affiliated with this shipping company.
