Glovo is a Spain-based on-demand courier service founded in 2015 by Oscar Pierre and Sacha Michaud. The company operates in various countries, offering delivery services for food, groceries, and other products. In mid-2022, Glovo became part of the Delivery Hero Group, a publicly traded German company.
Glovo provides real-time tracking for deliveries through its mobile application. Customers can monitor the status and location of their orders directly within the app. The tracking feature offers updates on the courier's progress and estimated delivery time.
To track a Glovo delivery, open the Glovo app on your mobile device, navigate to the "Orders" section, select the active order you wish to track, and view the real-time status and location of your delivery on the map provided.
Glovo does not publicly disclose the specific format of its tracking numbers. For detailed information, please refer to the official Glovo app or website.
Yes, you can track your Glovo delivery without a tracking number by accessing the "Orders" section in the Glovo app, where all your active and past orders are listed.
Delivery times with Glovo vary depending on the type of order, the distance between the restaurant or store and the delivery address, and current demand. Typically, deliveries are completed within a short time frame, often ranging from 30 minutes to an hour.
Glovo operates during various hours depending on the city and local regulations. Delivery times may vary, and it's advisable to check the app for the most accurate information regarding operating hours in your area.
Common tracking statuses include
Delays can occur due to various factors, including high demand, traffic conditions, or unforeseen circumstances. If your package is delayed or tracking updates are not visible, it's recommended to contact Glovo's customer support through the in-app chat feature for assistance.
If you encounter issues with your delivery, open the Glovo app, navigate to the "Help" or "Support" section, select the relevant order and describe the issue, and submit your query to receive assistance from Glovo's customer support team.
Glovo primarily manages customer support inquiries through its in-app help center and dedicated support channels accessible directly within the Glovo application. For immediate assistance concerning an active order or its tracking status, customers are typically directed to utilize the chat support feature available within the app. You can also reach Glovo at +34 900 202 202.
