Ocean Network Express (ONE) is a global container shipping company established in 2017 as a joint venture between three major Japanese shipping lines: Nippon Yusen Kaisha (NYK), Mitsui O.S.K. Lines (MOL), and K Line. Headquartered in Singapore, ONE operates a fleet of over 200 container vessels with a combined capacity exceeding 1.9 million TEUs, serving more than 120 countries worldwide.
ONE provides a tracking service that allows customers to monitor the status of their shipments in real-time. This service is accessible through their official website, where users can enter their booking or container number to obtain the latest updates on their cargo.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the ONE Tracker page. Enter your booking or container number to view detailed tracking information for your shipment.
The carrier’s mobile app guarantees tracking convenience on the go. Enter your tracking number to see the status of your shipment.
This add-on service provides extra features like notifications and updates for peace of mind.
ONE tracking numbers typically consist of a combination of letters and numbers. For example, a booking number might look like "ABC1234567," and a container number could be "ONEU1234567."
To track a shipment with ONE, a valid tracking number is required. Without this information, tracking is not possible. Please contact ONE's customer service for assistance.
Common tracking statuses include
Delays can occur due to various factors, including weather conditions, port congestion, customs procedures, or operational issues. For detailed information, please use the tracking service or contact customer service.
If you encounter issues with delivery, contact ONE's customer service for assistance. They can provide guidance and support to resolve any problems related to your shipment.
Delivery times with ONE vary depending on the origin and destination ports, as well as the specific service chosen. For detailed information on transit times, please refer to the schedules available on ONE's official website.
ONE provides comprehensive shipping services, including Ocean Freight, Air Freight, Road Transport, Rail Freight, and Logistics Solutions. These services are designed to meet various customer needs across different industries.
Global container shipping with a diverse fleet.
Fast and reliable air cargo solutions.
Local and international land cargo transport.
Sustainable rail transport options.
Integrated supply chain management services.
You can reach ONE's customer service through the following channels
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Moving? ONE address change is easy
ONE shipping rates vary
Most locations of ONE operate within these hours
ONE holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local office.
Here’s how to reach the support if you need any help
