Yodel is a UK-based delivery service company headquartered in Liverpool, England. Established in May 2008 as Home Delivery Network Limited, it rebranded to Yodel in May 2010 after acquiring DHL Express UK's B2B and B2C operations. Yodel handles over 145 million parcels annually and collaborates with 85% of the UK's top retailers, covering every postcode in the UK.
Yodel offers a tracking service that allows customers to monitor their parcels throughout the delivery process. By entering the tracking number provided at the time of shipment, customers can view real-time updates on their parcel's status.
Text your tracking number to 12345. You’ll receive Yodel track package updates via text message (message and data rates may apply).
Head to the Yodel Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Yodel tracking numbers typically consist of 18 to 19 characters, starting with two or three letters followed by 16 numbers. For example, a tracking number might look like JD1234567891012345.
Tracking a Yodel package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your parcel's status.
Delivery times with Yodel depend on the service chosen
Yodel's delivery times vary based on the service selected
Yodel offers a range of shipping services to meet various needs, including Yodel Xpress for urgent packages, Yodel Xpect for time slot delivery, and Yodel Xpert for valuable items.
Yodel's international shipping services deliver to over 220 countries and territories. Delivery times vary by destination, typically ranging from 3 to 5 days within the European Union and 6 to 10 days to other regions.
Common tracking statuses include
Delays can occur due to various factors, including high parcel volumes, adverse weather conditions, or operational issues. If your parcel is delayed or stuck, it's advisable to check the tracking information for updates.
If you encounter delivery issues, check the tracking information for updates. If the parcel is marked as delivered but you haven't received it, check with neighbors or household members. If the issue persists, contact Yodel's customer service for further assistance.
Yodel's customer service can be reached via the following methods
