TMG Industrial is a company specializing in providing industrial equipment and machinery. They offer a range of products designed to meet various industrial needs.
TMG provides tracking services for orders placed through their platform. Once an order is shipped, customers receive a confirmation call within 48 hours to finalize shipment details. After shipping, a text message and email containing the carrier and tracking number are sent to the customer. By clicking the tracking number, customers can stay updated on their delivery status.
To track your TMG package, click the link in the email or text message sent on the day your order shipped from the warehouse. This link will direct you to the tracking page where you can monitor your delivery status.
The specific format of a TMG tracking number is not officially published. However, it is typically a unique alphanumeric code assigned to each shipment.
Tracking a TMG package without a tracking number is not officially supported. To monitor your shipment, it's recommended to use the tracking number provided in the shipping confirmation email or text message.
TMG orders usually take 10-15 business days to arrive after leaving the warehouse. However, shipping congestion can cause delivery delays.
Delivery times for TMG orders are typically between 10-15 business days after the order has shipped from the warehouse. Please note that shipping congestion can cause delivery delays.
TMG offers shipping services within the United States, Canada, and Mexico. They do not offer international shipping outside these regions, nor do they ship to PO boxes or APO/FPO addresses.
Common tracking statuses include
Delays or stagnant tracking statuses can occur due to various factors, including shipping congestion, weather conditions, and carrier issues. If your tracking information hasn't updated within 48 hours of shipment, it's advisable to contact TMG's customer success team for assistance.
If your order has not arrived or you have not been contacted for your delivery appointment 10 days after your item left the warehouse, please contact TMG's customer success team via email at [email protected] or via phone at 1 (877) 761-2819.
You can reach TMG's customer service through the following methods
Customer service is available Monday to Saturday from 7:30 AM to 4:00 PM PST for sales inquiries, and Monday to Friday from 7:30 AM to 5:00 PM PST for parts and support.