Deutsche Post DHL Group, headquartered in Bonn, Germany, is a leading global logistics company. The company operates under two primary brands: Deutsche Post and DHL. Deutsche Post focuses on domestic mail services within Germany, while DHL handles international logistics and express services. The group employs approximately 187,000 individuals and offers a comprehensive range of services, including mail and parcel delivery, freight forwarding, and supply chain management.
Deutsche Post DHL provides a shipment tracking service that allows customers to monitor the status of their letters and parcels. By entering the shipment number on the official website, customers can view real-time updates on their deliveries. This service is available for both domestic and international shipments.
Visit the Deutsche Post DHL website, navigate to the "Shipment Tracking" section, enter your shipment number, and click "Track" to view updates.
Use the Deutsche Post DHL mobile app to track your packages on the go. Enter your tracking number to see the status of your shipment.
Contact Deutsche Post DHL customer service for assistance with tracking your package if you encounter issues.
A Deutsche Post DHL tracking number typically consists of 13 characters, starting with two letters, followed by nine digits, and ending with "DE." For example: "AB123456789DE."
Without a tracking number, it is challenging to track a specific shipment. The tracking number is essential for accessing detailed information about a package's status.
Common tracking statuses include
Delays can occur due to various reasons, including customs processing, weather conditions, high shipment volumes, and address issues.
Delivery times vary based on the service chosen and the destination. For domestic shipments within Germany, standard delivery typically takes 1-2 business days.
Deutsche Post DHL offers a variety of shipping services, including Standard Mail, Express Services, Parcel Services, Freight Services, and Supply Chain Management.
DHL Express offers expedited international shipping, ensuring fast delivery to numerous countries worldwide.
Standard Mail is used for regular domestic and international mail, providing a cost-effective option for non-urgent shipments.
Parcel Services cater to sending and receiving parcels of various sizes, ensuring safe and timely delivery.
If you encounter delivery issues, check the tracking status for updates, verify the delivery address provided, and contact Deutsche Post DHL customer service for assistance.
For customer service inquiries, you can reach Deutsche Post DHL at
Delivery times vary based on the service chosen and the destination. For domestic shipments within Germany, standard delivery typically takes 1-2 business days.
If your package is lost, check the tracking status, look around your delivery location, and file a Missing Mail Search on the Deutsche Post DHL website.
Here’s a quick reference for reaching the operator for different needs
You can reach Deutsche Post DHL at +49 228 182-0 for general inquiries. For customer service in Germany, call +49 228 433 3118. If you need DHL Express customer service in Germany, dial +49 180 6 345 300-1. For customer service in the United States, contact DHL Express at 1-800-225-5345.
For general inquiries, you can email [email protected]. For media relations, reach out to [email protected]. For customer service in Germany, use [email protected].
