Deutsche Post is Germany's national postal service, operating under the DHL Group. It offers a comprehensive range of services, including domestic and international mail delivery, parcel services, and logistics solutions. The company employs approximately 150,000 individuals and manages around 27,000 sales points, including retail outlets and DHL Parcelshops.
Deutsche Post provides tracking services for both domestic and international shipments. Customers can monitor the status of their letters and parcels through the official Deutsche Post website. By entering the tracking number, users can access real-time updates on their shipments.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the Deutsche Post Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Deutsche Post tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with "DE". For example: "AB123456789DE". This format is used for international shipments. Domestic tracking numbers may vary in format.
Tracking a Deutsche Post package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment's status. If you do not have a tracking number, consider contacting the sender or Deutsche Post customer service for assistance.
Delivery times with Deutsche Post vary based on the type of service and destination
Deutsche Post offers various delivery options, including standard and express services. Delivery times are influenced by factors such as the service selected, destination, and customs processing for international shipments. For detailed information on delivery times, consult the Deutsche Post website.
Common tracking statuses include
Delays or status updates indicating a package is "stuck" can occur due to high parcel volumes, customs processing, or address issues. For specific concerns, contact Deutsche Post customer service.
If you encounter delivery issues, check the tracking status, verify the address, and contact customer service for assistance.
Deutsche Post offers customer service through phone and email. For assistance, call +49 228 1820 or email [email protected].