Correios, officially known as Empresa Brasileira de Correios e Telégrafos (ECT), is the state-owned company responsible for Brazil's national postal services. Established on March 20, 1969, ECT operates under the Ministry of Communications. It offers a range of services, including mail delivery, logistics, and express mail services like Sedex. With over 109,000 employees, Correios is the largest employer in Brazil and serves all municipalities across the country.
Correios provides tracking services for both domestic and international shipments. Customers can monitor the status of their parcels through the official Correios website or mobile application. The tracking system offers real-time updates on the location and estimated delivery time of packages.
To track a Correios package: Visit the official Correios website or open the Correios mobile app. Enter your tracking number in the designated field. Click on "Track" or press the search icon to view the current status of your shipment.
A Correios tracking number typically consists of 13 characters, starting with two letters, followed by nine digits, and ending with BR. For example: AA123456789BR. This format is used for both domestic and international shipments.
Without a tracking number, it is challenging to track a Correios package. The tracking number is essential for accessing detailed information about the shipment's status. If you don't have the tracking number, consider contacting the sender or the Correios customer service for assistance.
Delivery times with Correios vary based on the service chosen, the destination, and the type of item being shipped. For instance, express services like Sedex offer faster delivery compared to standard mail services. For precise delivery times, it's recommended to use the "Preços e Prazos" (Prices and Deadlines) tool available on the Correios website.
Delivery times depend on the chosen service and destination. For example, Sedex services provide next-day delivery for major cities, while standard mail services may take longer. To estimate delivery times, use the "Preços e Prazos" tool on the Correios website.
Correios offers a variety of shipping services, including
Correios provides international shipping services to over 220 countries. Options include
Common tracking statuses include
For a comprehensive list of statuses, refer to the Correios website.
Delays can occur due to various factors, including high volume periods during holidays or peak seasons, adverse weather affecting transportation, and customs procedures for international shipments.
If you encounter delivery issues: Check the tracking status for updates. Contact the sender to confirm shipment details. Reach out to Correios customer service for assistance.
You can contact Correios customer service through the following methods
