Borderfree is a multinational company that began its international online fashion journey in 1999. By 2018, it connected shoppers in over 218 countries and territories with a wide range of fashion brands. In 2022, Borderfree was acquired by Global-e, enhancing its e-commerce expertise and global reach. Today, Borderfree offers unlimited global access to over 200 leading fashion brands, including luxury department stores, contemporary labels, and beauty products. The platform aims to deliver worldwide fashion to customers' doorsteps, eliminating the inconveniences of global shopping.
Borderfree provides tracking services for orders placed through its platform. After placing an order, customers receive a confirmation email with a tracking number. This number can be used to track the order on the carrier's website or by logging into the customer's Borderfree account and navigating to "My Orders."
To track a Borderfree package, check your email for the confirmation containing the tracking number, use it on the carrier's website, or log into your Borderfree account to view "My Orders."
Borderfree tracking numbers typically start with "E4X" followed by a series of digits, e.g., E4X000123456789. If a merchant shares a secondary local-carrier number, you can track with either number on multi-carrier platforms.
Without a tracking number, it is challenging to track a Borderfree package. The tracking number is essential for monitoring the shipment's status. If you haven't received a tracking number, consider contacting Borderfree customer service for assistance.
Delivery times for Borderfree orders vary based on the origin, destination, customs clearance, and local carrier capacity. For example, shipments from the US to Canada major cities typically take about 3–7 business days from dispatch, while deliveries to Australia/New Zealand may take 7–14 business days.
Delivery times depend on various factors, including the shipping origin, destination, customs procedures, and local carrier operations. For instance, shipments from the US to Canada major cities typically take about 3–7 business days from dispatch, while deliveries to Australia/New Zealand may take 7–14 business days.
Borderfree partners with various carriers to provide international shipping services. The specific carrier used for your order depends on the shipping destination and other factors. Once your order is dispatched, you can use the provided tracking number to monitor your shipment's progress.
Borderfree facilitates international shipping by connecting shoppers with global fashion brands. The platform handles various aspects of international shipping, including currency conversion, taxes, and customs duties, to provide a seamless shopping experience for customers worldwide.
Common tracking statuses for Borderfree shipments include: Order Received, Shipped, In Transit, Out for Delivery, and Delivered. If your tracking status shows "not found," it may take some time for the tracking information to update.
Delays or stagnant tracking statuses can occur due to several factors, including customs processing, carrier delays, or address issues. If your package is delayed, consider contacting Borderfree customer service for assistance.
If you encounter issues with your delivery, such as non-receipt of the package or incorrect items, check the tracking information, verify the delivery address, and contact Borderfree customer service if the issue persists.
To contact Borderfree customer service, you can use the following methods
For more detailed information, you can visit the official Borderfree website.
