InPost is a Polish logistics company specializing in parcel delivery and express mail services. Founded in 2006 by Rafał Brzoska, InPost operates a network of over 20,000 Automated Parcel Machines (APMs) and 18,000 pick-up and drop-off points across Europe, including Poland, Italy, the United Kingdom, France, Benelux, Spain, and Portugal.
InPost provides a tracking service that allows customers to monitor the status of their parcels in real-time. By entering the tracking number on the official InPost website or through the InPost Mobile app, users can view the current location and status of their shipments.
To track your InPost package, visit the official InPost website or open the InPost Mobile app. Enter your tracking number in the designated tracking section and click "Find" or "Track" to view the current status of your parcel.
An InPost tracking number is typically a 24-character alphanumeric code. For example: 873234987612, 340872938732. Each tracking number is unique to a specific parcel and is used to monitor its journey from dispatch to delivery.
Tracking a parcel without a tracking number is not possible. The tracking number is essential for accessing detailed information about the parcel's status and location.
Delivery times with InPost vary depending on the destination and service chosen. For domestic deliveries within Poland, parcels typically arrive within 3 working days when sent to a Parcel Locker or Shop, and within 4 working days when sent to a home address.
Delivery times depend on the destination and shipping method. For example, returning parcels should be back with the retailer within 5 working days, while sending a parcel to an InPost Locker or Shop typically takes 3 working days.
InPost offers a range of shipping services, including Parcel Locker Service, Courier Services, and International Shipping.
InPost provides international shipping services to several countries, including Poland, the United Kingdom, France, Belgium, the Netherlands, Italy, Portugal, and Spain.
Common tracking statuses include "Parcel Received", "In Transit", "Out for Delivery", and "Delivered".
Delays can occur due to various factors, including high parcel volumes during peak periods, customs processing for international shipments, or unforeseen logistical issues.
If you encounter issues with delivery, check tracking information, contact customer service, and verify delivery details.
InPost's customer service can be reached via phone at +48 722 444 000 or +48 746 600 000, and via email. Customer service is available from 7:00 to 22:00 on weekdays, 8:00 to 20:00 on Saturdays, and 8:00 to 18:00 on Sundays.
During holidays, customer service operates from 8:00 to 16:00.