CMA CGM, founded in 1978 by Jacques Saadé, is a French shipping and logistics company headquartered in Marseille, France. It is the third-largest container shipping company globally, operating a fleet of over 650 vessels serving 420 ports worldwide. The company employs approximately 160,000 people across 400 offices in 160 countries. In 2024, CMA CGM reported a global revenue of $55.5 billion.
CMA CGM offers a comprehensive container tracking service that allows customers to monitor their shipments in real-time. This service provides detailed information about the cargo's current status, including its exact position at sea, estimated time of arrival, and any events related to the shipment. Customers can access this service through the "Shipment Tracking" feature on the CMA CGM website.
To track a CMA CGM shipment, visit the CMA CGM website and navigate to the "Shipment Tracking" section. Enter your booking number, bill of lading number, or container number, and click on the "Track" button to view the current status and location of your shipment.
A CMA CGM tracking number can be a booking number, bill of lading number, or container number. These references can be used to track your shipment on the CMA CGM website.
Tracking a CMA CGM shipment typically requires one of the following references: booking number, bill of lading number, or container number. Without these references, it may not be possible to track your shipment.
The delivery time for CMA CGM shipments varies depending on the origin and destination ports, as well as the specific shipping route chosen.
CMA CGM offers various shipping services with different delivery times. To find the most suitable option for your needs, you can consult the "Routing Finder" on the CMA CGM website, which provides port-to-port schedules based on departure or arrival dates.
CMA CGM provides a range of shipping services, including container shipping, logistics solutions, and digital tools to facilitate global trade.
Common tracking statuses include: Booked, Loaded, In Transit, Arrived, Discharged, and Delivered. These statuses help customers monitor the progress of their shipments.
Delays in CMA CGM shipments can occur due to various factors, including weather conditions, port congestion, and operational issues.
If you encounter issues with your CMA CGM delivery, check tracking information, contact customer service, and consult local authorities if necessary.
To contact CMA CGM customer service, use the contact form available on the CMA CGM website, call the customer service number provided on the website, or access the live chat feature for immediate assistance. For the United States, you can call (877) 556-6308 or email [email protected]. For the United Arab Emirates, the phone number is +971 4 211 3030 and the email is [email protected]. For Vietnam, you can reach them at +84 28 3933 1399 or email [email protected]. For the Dominican Republic, call +1 829-954-8531 or email [email protected]. For China, the Shanghai office phone is +86 21 6335 1166 and the email is [email protected].
