Australia Post offers a Secure File Transfer Protocol (SFTP) service designed for businesses to securely exchange large volumes of data, such as shipping manifests and tracking information. This service ensures that sensitive data is transmitted safely and efficiently.
Through the SFTP service, businesses can upload tracking information for parcels, allowing for streamlined tracking and management of shipments. This integration helps in providing accurate and timely updates to customers regarding their parcel statuses.
To track a package using the SFTP service, businesses can access the tracking information uploaded via SFTP. Customers can then use the provided tracking numbers on the Australia Post website or mobile app to monitor their parcels.
An Australia Post tracking number typically consists of 13 characters, including letters and numbers. For example, a standard tracking number might look like "SH123456789AU".
Without a tracking number, it is challenging to track a specific parcel. However, businesses can use other reference details, such as recipient name or customer reference number, to search for shipments through the Australia Post system.
Delivery times for parcels sent via Australia Post vary depending on the service chosen and the destination. For domestic deliveries, standard parcels typically arrive within 2 to 6 business days, while Express Post can deliver within 1 to 2 business days. International delivery times depend on the destination country and service selected.
Delivery times are influenced by factors such as the chosen service level (e.g., standard or express), the destination (domestic or international), and any customs processing for international shipments.
Australia Post provides a range of shipping services, including standard and express options for both domestic and international deliveries. These services cater to various business needs, from regular mail to urgent parcels.
For international shipments, Australia Post offers services that include tracking and delivery confirmation. Businesses can upload international shipping data via SFTP to manage and monitor these shipments effectively.
Common tracking statuses include
Delays can occur due to various reasons, including high volume periods, address issues, customs processing, and weather conditions.
If you encounter delivery issues, consider checking tracking information, contacting Australia Post, verifying address details, and allowing extra time during peak periods.
For assistance with the SFTP service, businesses can contact Australia Post's customer service
