PT. Tiki Jalur Nugraha Ekakurir, commonly known as JNE, is one of Indonesia's largest logistics companies, established in 1990. Over the years, JNE has expanded its network to over 83,000 destinations, including remote areas, and operates more than 8,000 sales outlets. The company employs a team of over 50,000 individuals dedicated to ensuring efficient and reliable delivery services across Indonesia and beyond.
JNE offers a tracking service that allows customers to monitor their shipments in real-time. By entering the JNE Airwaybill Number (AWB) on the official JNE website, you can access detailed information about your package's status and location.
To track your JNE package, visit the official JNE website, locate the tracking section, enter your JNE Airwaybill Number (AWB) in the provided field, and click on the "Track" button to view the current status of your shipment.
A JNE tracking number, also known as an Airwaybill Number (AWB), is a unique identifier assigned to each shipment. Typically, it consists of 13 to 16 alphanumeric characters. For example
Tracking a JNE package without a tracking number is not possible through the official JNE tracking system. The tracking number is essential for accessing detailed information about your shipment's status and location.
Delivery times with JNE vary depending on the service chosen and the destination: JNE YES (Yakin Esok Sampai) offers next-day delivery by 11:59 PM, including Sundays and national holidays; JNE SS (Super Speed) delivers within 24 hours to select locations; JNE REG (Regular Service) ranges from 1 to 7 business days.
JNE operates with the following delivery schedules
Please note that delivery times may vary based on the service chosen and the destination.
JNE offers a range of shipping services to cater to different customer needs, including JNE Express for fast and reliable delivery, JNE Logistics for comprehensive logistics solutions, and JNE Freight for specialized services for large and heavy shipments.
JNE provides international shipping services, including the JNE International Express, which handles global shipments. Delivery times for international shipments depend on the destination country and the specific service chosen.
When tracking your JNE package, you may encounter various statuses indicating the shipment's progress, such as Shipment received by JNE counter office, Picked up by courier, Shipment problem, and Delivered to customer name.
Delays or issues with JNE packages can occur due to various factors, including high shipping volumes, weather conditions, customs clearance, and address issues. If your package is delayed or stuck, it's advisable to contact JNE customer service for assistance.
If you encounter issues with your JNE delivery, check the tracking status, verify recipient information, and contact JNE customer service for assistance. Prompt action can help address and resolve delivery issues effectively.
For inquiries or assistance, you can contact JNE through the following channels
JNE's customer service team is available to provide support and address any concerns you may have regarding their services.
