Delhivery is India's largest fully integrated logistics services provider, offering a wide range of services including express parcel delivery, freight, and supply chain solutions. Established in 2011, the company has rapidly expanded its operations across the country, serving over 18,600 pin codes and employing a workforce of over 57,000 individuals. Delhivery operates 24 automated sort centers, 94 gateways, and 2,880 direct delivery centers, enabling round-the-clock delivery services.
Delhivery provides real-time tracking for all shipments, allowing customers to monitor their parcels throughout the delivery process. Tracking information is updated regularly, providing insights into the parcel's current status and location.
Visit Delhivery's official website and enter your tracking number in the designated tracking section to view real-time updates.
Download the Delhivery mobile app on your smartphone. After logging in, navigate to the 'My Shipments' section to view detailed tracking information.
If you encounter any issues or need assistance, you can contact Delhivery's customer support for updates.
Delhivery tracking numbers typically consist of 12 digits. These numbers are unique identifiers assigned to each shipment, allowing customers to track their parcels accurately.
Tracking a Delhivery package without a tracking number is not possible. The tracking number is essential for accessing real-time updates and detailed information about your shipment.
Delivery times with Delhivery vary based on the origin and destination of the shipment, as well as the chosen service type. For example, express services for urgent shipments can offer same-day or next-day delivery for parcels weighing less than 10 kg. Long-distance shipments may take between 48 and 96 hours.
Delhivery's delivery times depend on various factors, including the shipping and destination addresses, as well as the dimensions and weight of the package. The company manages the distribution of documents, small, medium, and large parcels, and also transports freight for companies.
Common tracking statuses include: In Transit, Out for Delivery, and Delivered.
Delays or issues with tracking updates can occur due to various reasons, including severe weather conditions, operational delays, or customs clearance.
If you encounter issues with your delivery, verify delivery details, contact customer support, or raise a complaint through Delhivery's official channels.
You can contact Delhivery's customer service through the following methods
Customer support is available Monday to Saturday, from 9:00 AM to 8:00 PM IST.
