Australia Post, officially known as the Australian Postal Corporation, is a government-owned corporation responsible for providing postal services throughout Australia. Established in 1989, it succeeded the Postmaster-General's Department, which had been in operation since 1901. The head office is located in Richmond, Victoria. Australia Post offers a range of services, including mail delivery, retail merchandise, logistics, and printing services. It operates over 4,189 outlets across the country, serving more than 10 million Australian addresses.
Australia Post provides a tracking service that allows customers to monitor the progress of their parcels and letters. By entering a unique tracking number on the official website, customers can view real-time updates on their item's journey, including its current location and estimated delivery time.
To track your Australia Post package: Visit the official Australia Post website. Navigate to the "Track" section. Enter your unique tracking number in the provided field. Click on "Track" to view the current status and location of your parcel.
An Australia Post tracking number typically consists of 13 characters, starting with two letters, followed by nine digits, and ending with "AU". For example: "AB123456789AU".
Without a tracking number, it is challenging to track a parcel through Australia Post's official system. If you don't have a tracking number, consider contacting the sender or Australia Post customer service for assistance.
Delivery times with Australia Post vary based on the service chosen and the destination. For instance, regular mail within Australia typically takes 2-6 business days, while express services offer faster delivery. International deliveries can range from a few days to several weeks, depending on the destination and service selected.
Australia Post offers various delivery options, including regular mail, express post, and international shipping. Delivery times depend on the service chosen and the destination. For example, express post within Australia is usually delivered the next business day, while regular mail may take 2-6 business days.
Australia Post provides a range of shipping services, including
Australia Post offers international shipping services to over 214 countries. Options include standard international mail and express services, with delivery times and costs varying based on the destination and service selected.
Common tracking statuses include
Delays can occur due to various factors, including high parcel volumes during peak periods, adverse weather conditions, or logistical issues. If your package is delayed, it's advisable to check the tracking status for updates or contact Australia Post customer service for assistance.
If you encounter delivery issues: Check the tracking status for updates. Ensure the delivery address provided is correct. If the item is marked as delivered but not received, check with neighbors or household members. Contact Australia Post customer service for further assistance.
You can contact Australia Post customer service by calling 13 POST (13 76 78) within Australia. For international inquiries, dial +61 3 8847 9045. Customer service is available Monday to Friday, 8 am to 6 pm (AEST).
Australia Post will never ask customers to provide personal or financial information via email or text message. Be cautious of fraudulent communications requesting such details.
