Packlink is an online platform that enables users to compare and purchase shipping services from various reputable carriers, including Correos, Correos Express, DHL, GLS, SEUR, and UPS. By leveraging these partnerships, Packlink offers competitive prices, allowing savings of up to 50% on national deliveries and up to 70% on international shipments. The platform is designed to be user-friendly, providing a seamless experience for both individuals and businesses.
Packlink provides a tracking service that allows both senders and recipients to monitor the status of their shipments. Once a package is scanned, collected, or dropped off, tracking information becomes available. Users can access tracking details through the Packlink platform, the post-sales page, or directly via the carrier's website.
Visit the Packlink homepage, click on "Track shipment," enter your reference number, and click "Search" to view the shipment's status.
Access the Packlink support page, select "Self Service," enter your Order Reference, and click "Send info" to check the shipment's status.
Copy the tracking number from the Packlink support page and paste it on the carrier's website to view the shipment's status.
A Packlink tracking number is an alphanumeric code consisting of 19 digits, including both letters and numbers. For example: UN2025COM0000000000. This reference number is provided in the service confirmation email sent by Packlink after purchasing the shipment.
Tracking a Packlink package without a tracking number is not possible. The tracking number is essential for monitoring the shipment's status.
Delivery times with Packlink vary depending on the chosen carrier and service. For international shipments, please note that tracking may require more time before updates are available.
Specific delivery times are not officially published. They depend on the carrier and service selected for the shipment.
Specific tracking statuses are not officially published. For detailed information on each shipment status, please refer to the Packlink Help Center.
If your shipment's transit status is not updated for more than 48 hours, it's advisable to contact Packlink's Customer Support. They can raise the issue with the carrier to provide updated information about the delivery.
In case of issues during transport, the contracting party (sender or recipient) must contact the Packlink customer service team to give instructions to the carrier and resolve the problem, to avoid the parcel being returned to its origin.
Specific contact details for Packlink's customer service are not officially published. For assistance, please visit the Packlink Help Center and select the "Contact Support" option. You can also reach them at +44 20 1234 5678.
