eShopWorld (ESW) is a global leader in cross-border e-commerce, enabling brands and retailers to expand their reach by providing seamless international shopping experiences. They manage various aspects of international sales, including transaction security, customs services, data protection, and end-to-end logistics. ESW offers tailored solutions such as ESW Fluence Express, ESW Symphony, and Enterprise Fluency to meet diverse business needs. Since 2017, ESW has been part of Asendia, benefiting from its expertise in e-commerce logistics. Asendia fully acquired ESW in 2021, though the company continues to operate under its own management.
eShopWorld provides tracking services for shipments to keep customers informed about their orders. Customers can monitor the status of their packages through the tracking system provided by ESW.
To track an eShopWorld package, enter the provided tracking number into the tracking system on the official eShopWorld website. This will display the current status and location of your shipment.
An eShopWorld tracking number typically consists of a sequence of digits, often 11 or 20 digits long. For example, a tracking number might look like 00001234567 or 00001234567891234567.
Without a tracking number, it is challenging to track an eShopWorld package. The tracking number is essential for accessing detailed information about the shipment's status and location.
Delivery times for eShopWorld shipments vary depending on the destination country, shipping method chosen, and other factors. Specific delivery timeframes are provided during the checkout process and are communicated to customers at that time.
eShopWorld offers various shipping methods, including standard and express delivery options. The estimated delivery times for each method are provided during the checkout process, allowing customers to choose the option that best suits their needs.
eShopWorld specializes in international shipping, enabling brands to reach customers worldwide. They handle various complexities associated with cross-border e-commerce, including customs clearance, duties, taxes, and compliance with local regulations.
Common tracking statuses for eShopWorld shipments include
Delays or issues with eShopWorld packages can occur due to various factors, including incorrect or incomplete recipient addresses, multiple delivery attempts, failure to collect the package within the allotted time, customs difficulties, and uncontrollable delays. Delivery times may also be extended due to changing weather conditions, holiday periods, high order volumes, public holidays, and possible customs delays.
If you encounter issues with your eShopWorld delivery, such as delays or non-receipt of your package, it is recommended to contact eShopWorld's customer service for assistance. They can provide support and guidance to resolve the issue.
eShopWorld's customer service can be reached by phone at +353 1 880 9114. For inquiries regarding order changes, please contact the retailer directly. For issues related to fraud orders, refunds, or other concerns, you can use the contact form on their official website, and their customer service team will be happy to assist you further.
