Track Delivery Package

Delivery

Delivery Hero SE is a German multinational online food ordering and delivery company headquartered in Berlin, Germany. Founded in 2011, it operates in over 60 countries, partnering with more than 500,000 restaurants.

Delivery Tracking

Delivery Hero provides a tracking feature through its mobile app, allowing customers to monitor their orders in real time. The app offers live tracking, enabling users to see the status and location of their deliveries.

Track via Mobile App

To track your delivery, use the Delivery Hero mobile app. After placing an order, you can access the tracking feature within the app to view real-time updates on your delivery's status and location.

Tracking from the Website

Visit the Delivery Hero website to check your order status. Enter your order details to get updates on your delivery.

Contact Customer Service

If you have trouble tracking your order, contact Delivery Hero's customer service for assistance.

What Does Delivery Tracking Number Look Like?

The specific format of a Delivery Hero tracking number is not officially published. For precise information, please refer to the official Delivery Hero website or contact their customer service.

Can I Track Delivery Packages Without a Tracking Number?

Typically, a tracking number is required to monitor your delivery. If you haven't received one, please check your order confirmation or contact Delivery Hero's customer service for assistance.

Common Delivery Tracking Statuses

Common statuses include "Order Received," "Preparing," "Out for Delivery," and "Delivered." These statuses are updated in real time within the app.

Why Is My Delivery Package Delayed or Stuck?

Delays can occur due to high demand, traffic conditions, or unforeseen circumstances. For specific issues, please contact Delivery Hero's customer service for assistance.

Problems With Delivery — What to Do?

If you encounter issues with your delivery, contact Delivery Hero's customer service through the app or their official website for support.

How Long Does Delivery Delivery Take?

Delivery times vary depending on the restaurant's location, the delivery address, and current demand. Estimated delivery times are provided during the ordering process within the app.

Delivery Shipping Services

Delivery Hero partners with various local courier services to handle deliveries, ensuring timely and efficient service.

Local Delivery

Delivery Hero focuses on local food delivery services, partnering with restaurants to provide quick service.

Express Delivery

For urgent orders, Delivery Hero offers express delivery options to ensure timely arrival.

Scheduled Delivery

Customers can schedule deliveries at their convenience through the app.

How to Contact Delivery Customer Service?

For customer service inquiries, use the contact options available within the Delivery Hero app or visit their official website for more information. You can also reach them at +49 (30) 54 44 59 000 or at .