CDEK is an express delivery company founded in 2000 in Novosibirsk, Russia, by Leonid Goldort and Vyacheslav Piksayev. Initially established to transport goods from the Korzina.ru online store to Siberia and the Russian Far East, CDEK has since expanded its operations to major cities across Russia, including Moscow and Saint Petersburg. Over the years, the company has grown into a leading logistics provider, offering a wide range of delivery services both domestically and internationally.
CDEK provides a comprehensive tracking system that allows customers to monitor their shipments in real-time. By entering the unique tracking number assigned to each parcel, customers can access detailed information about the shipment's status, location, and estimated delivery time. This transparency ensures that both senders and recipients are informed throughout the delivery process.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the CDEK Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
To track your CDEK package
A CDEK tracking number typically consists of a combination of letters and numbers. The exact format may vary, but it is unique to each shipment and is provided to the sender and recipient upon dispatch.
Tracking a CDEK package without a tracking number is not possible. The tracking number is essential for accessing detailed information about the shipment's status and location.
Common tracking statuses include
Delays or issues with CDEK packages can occur due to various reasons, including customs clearance, address issues, high shipping volume, and weather conditions.
Delivery times with CDEK vary depending on the destination, service type, and other factors. For domestic shipments within Russia, delivery can range from 1 to 13 days. International deliveries may take longer, with times varying based on the origin and destination countries.
CDEK provides a range of shipping services, including parcel delivery, commercial shipments, online purchases, and document delivery. These services cater to both personal and business needs.
This service is designed for personal packages and documents, ensuring timely delivery.
CDEK Express Delivery offers faster transit times, often within 1 to 3 days for domestic deliveries.
CDEK facilitates international shipments to numerous countries, partnering with other carriers when necessary.
If you encounter issues with your CDEK delivery
You can contact CDEK customer service through the following channels
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
CDEK shipping rates vary
Most locations of CDEK operate within these hours
CDEK holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local office.
Here’s how to reach the support if you need any help
