Yun Express is a cross-border e-commerce logistics company founded in Shenzhen, China, in 2014. It specializes in providing international shipping solutions for e-commerce businesses, operating in over 220 countries and regions. The company has expanded its fleet to include four Boeing 777F wide-body freighters, becoming the first privately-owned Chinese company to operate this model.
Yun Express offers a tracking system that allows customers to monitor their shipments in real-time. To track a package, customers can enter the tracking number provided at the time of shipment on the official Yun Express website.
Text your tracking number to 28777. You’ll receive Yun Express track package updates via text message (message and data rates may apply).
Head to the Yun Express Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking Yun Express barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Yun Express tracking numbers typically start with "YT" followed by 16 digits. For example, a tracking number might look like "YT1234567890123456".
Without a tracking number, it is challenging to track a Yun Express package. The tracking number is essential for accessing detailed shipment information. If you don't have the tracking number, it's advisable to contact the seller or sender to obtain it.
Delivery times with Yun Express vary depending on the destination country, customs processing, and other factors. Generally, shipments can take anywhere from 7 to 15 business days to reach the United States. However, actual delivery times may vary.
Delivery times depend on various factors, including the destination country, customs processing, and the specific shipping service chosen. For the most accurate and up-to-date information, it's recommended to check the official Yun Express website or contact their customer service.
Common tracking statuses include
Delays or stagnant tracking statuses can occur due to various reasons, including customs processing, high shipping volume, or incorrect address information.
If you encounter delivery issues, check the tracking information, contact the seller or sender, or reach out to Yun Express customer service for assistance.
You can contact Yun Express customer service through the following methods: Phone: +86 0755-89356329, Email: [email protected]. For inquiries in the United States, you can contact Yun Express USA at: Phone: +1 (732) 722-8110, Email: [email protected].
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Moving? Yun Express address change is easy
Yun Express shipping rates vary
Returning a package with Yun Express is tricky. Usually, the seller handles returns and provides a label. Contact them first. If you must use Yun Express services, expect higher costs and complexity compared to domestic returns. Consider other carriers before you proceed.
Most locations of Yun Express operate within these hours
Yun Express holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local Yun Express office.
Here’s how to reach the support if you need any help
