Whistl is the UK's leading delivery management, fulfilment, and customer service outsourcing company, focused on providing solutions to support businesses of all sizes across various industry sectors. They offer end-to-end eCommerce logistics and exceptional delivery management services, particularly excelling in business mail leadership. Additionally, Whistl is expanding its footprint in the parcels, fulfilment, contact centre, and door drop media and sampling markets.
Whistl provides tracking services for parcels and shipments, allowing customers to monitor their deliveries in real-time. Tracking information is typically updated near-real-time by their carriers, with events indicating where delays have occurred, delivery has been effected, or delivery attempts have been made.
To track a Whistl package, you can use their Web Despatch Portal, which includes item-level search by Unique Parcel Identifier (UPI), Consignment Number, and other search fields. This portal provides access to both normalised and carrier events, with tracking information updated near-real-time by their carriers.
Whistl tracking numbers are unique identifiers assigned to each parcel or shipment. The exact format of these tracking numbers is not officially published.
Tracking a Whistl package without a tracking number is not officially supported. To track a package, you need the unique tracking number assigned to it.
Delivery times with Whistl vary depending on the service chosen and the destination. For example, their International Premium service offers 2-4 day express delivery worldwide.
Whistl's delivery times depend on the specific service and destination. For instance, their International Premium service provides 2-4 day express delivery worldwide.
Whistl offers a range of shipping services, including
Whistl provides international shipping services with options for Delivery Duty Paid (DDP) or Delivery Duty Unpaid (DDU). Their International Premium service offers 2-4 day express delivery worldwide, while Standard Tracked services deliver in 4-6 days to the EU and 5-8 days to the rest of the world.
Common tracking statuses include: In Transit, Out for Delivery, Delivered, Delivery Attempted, and Exception.
Delays or issues with Whistl packages can occur due to various reasons, including high parcel volumes, customs processing, address issues, and weather conditions.
If you encounter issues with a Whistl delivery, consider checking tracking information, contacting Whistl customer service, and verifying address details.
Whistl's customer service is available from 8:30 am to 5:30 pm, Monday to Friday. You can contact them by phone at 01628 891 644. For general enquiries not linked to an existing order, you can email [email protected].