Malta Post p.l.c. is Malta's leading postal services company, serving as the sole licensed Universal Service Provider of postal services in the Maltese Islands. The company operates a comprehensive retail network, delivering mail to every address six days a week. Additionally, Malta Post manages the Malta Postal Museum, reflecting its historical legacy dating back to the Knights of St. John.
Malta Post offers a tracking service for both domestic and international shipments. Customers can monitor the status of their parcels by entering the tracking number on the official Malta Post website.
To track a Malta Post package: Visit the official Malta Post website, navigate to the "Track Your Shipment" section, enter your tracking number in the designated field, and click "Track" to view real-time updates on your shipment's status.
Malta Post tracking numbers typically follow the UPU S10 standard identifier format: two letters, nine digits, and two letters (e.g., XX123456789MT). The first two letters represent the country of origin, and the last two letters denote the destination country.
No, a valid tracking number is required to track a Malta Post package. Without it, real-time updates on the shipment's status are not available.
Delivery times vary based on the destination and service type. For example, EMS (Express Mail Service) shipments to European countries like Germany typically take around 3-5 business days, while Parcel Post shipments may take up to 7-10 business days. These are estimated delivery times, and actual delivery times may vary.
Malta Post operates six days a week, delivering mail to all households and businesses in Malta and Gozo. The company does not deliver on Saturdays or Sundays.
Malta Post offers a range of shipping services, including
Malta Post provides international shipping services to various destinations worldwide. However, as of August 2025, there was a temporary suspension of all parcel and goods shipments to the United States and its territories due to changes in U.S. customs regulations. Customers were advised to check the official Malta Post website for the most current information regarding international shipping.
Common tracking statuses include
Delays can occur due to various reasons, including customs processing, high volume periods, and address issues.
If you encounter delivery issues, check the tracking status on the official Malta Post website. If the issue persists, contact Malta Post customer service for assistance.
You can reach Malta Post customer service through the following methods
For general inquiries, you can also use the live chat feature available on the official Malta Post website during business hours.