Hermes Germany GmbH, headquartered in Hamburg, is a leading logistics service provider in Germany. It partners with numerous online shops and multi-channel retailers both domestically and internationally. The company operates an extensive network of over 17,000 Hermes ParcelShops across Germany, facilitating convenient parcel drop-off and pick-up for customers.
Hermes Germany offers a comprehensive tracking system that allows customers to monitor their parcels in real-time. By entering the unique tracking number provided at the time of shipment, customers can access detailed information about their parcel's current status and location.
Visit the official Hermes Germany website and navigate to the "Sendungsverfolgung" section. Enter your tracking number to view the status.
Use the Hermes mobile app to track your package on the go. Simply enter your tracking number for updates.
If you have trouble tracking your package, contact Hermes Germany customer service for assistance.
A Hermes Germany tracking number typically consists of 16 digits, starting with "H" followed by a series of numbers. For example, a tracking number might look like "H1234567890123456".
Without a tracking number, it is not possible to track a Hermes Germany package. The tracking number is essential for accessing detailed information about the parcel's status and location.
Delivery times with Hermes Germany vary depending on the destination and the specific service chosen. For domestic shipments within Germany, standard delivery typically takes 2 to 4 business days.
Common tracking statuses for Hermes Germany parcels include
Delays or issues with Hermes Germany packages can occur due to various factors, including high parcel volume, weather conditions, customs processing, and address issues.
If you encounter issues with your Hermes Germany delivery, check tracking information, contact customer service, and verify address details.
Reach out to Hermes Germany customer service for assistance with delivery issues.
Review the latest updates on your parcel's status through the tracking system.
Ensure that the delivery address provided is accurate and complete.
Here’s a quick reference for reaching the operator for different needs
You can reach customer service at +49 40 300 130 300. For inquiries related to the headquarters, call +49 40 53755 0. If you need to send a fax, use +49 40 53754 870.
For general inquiries, you can email [email protected]. For official correspondence, use [email protected], and for data protection matters, contact [email protected].
