Matson is a leading provider of ocean transportation and logistics services, specializing in shipping to the Pacific region, including Hawaii, Alaska, Guam, and Micronesia. With over 140 years of experience, Matson offers reliable and efficient shipping solutions, operating a modern fleet equipped with fuel-efficient engines and environmentally friendly designs.
Matson provides online tools for tracking shipments, allowing customers to monitor the status of their containers throughout the shipping process. These tools are accessible through Matson's official website.
Visit Matson's official website and navigate to the "Track Shipment" section to enter your booking number or container number.
For mobile tracking, Matson offers the "Track My Container" app, which provides real-time updates and additional shipping information.
If you need help tracking your shipment, you can contact Matson's customer service for assistance.
Matson tracking numbers typically consist of a prefix followed by a series of digits. For example, a Matson container number might appear as "MATU1234567," where "MATU" is the prefix, and "1234567" is the unique identifier.
Tracking a Matson shipment without a valid tracking number is generally not possible. The tracking number is essential for accessing detailed shipment information. If you do not have a tracking number, it's advisable to contact Matson's customer service for assistance.
Delivery times with Matson vary depending on the origin and destination of the shipment. For specific delivery timeframes, it's recommended to consult Matson's official website or contact their customer service for detailed information.
Common tracking statuses for Matson shipments include
Delays in Matson shipments can occur due to various factors, including weather conditions, port congestion, and operational issues. For specific information regarding your shipment, it's best to contact Matson's customer service.
If you encounter issues with your Matson delivery, contact customer service, provide your shipment details, and follow their guidance to resolve the issue.
Matson's customer service can be reached at