Track Matson Package

Matson

Matson is a leading provider of ocean transportation and logistics services, specializing in shipping to the Pacific region, including Hawaii, Alaska, Guam, and Micronesia. With over 140 years of experience, Matson offers reliable and efficient shipping solutions, operating a modern fleet equipped with fuel-efficient engines and environmentally friendly designs.

Matson Tracking

Matson provides online tools for tracking shipments, allowing customers to monitor the status of their containers throughout the shipping process. These tools are accessible through Matson's official website.

Track Your Shipment Online

Visit Matson's official website and navigate to the "Track Shipment" section to enter your booking number or container number.

Mobile Tracking App

For mobile tracking, Matson offers the "Track My Container" app, which provides real-time updates and additional shipping information.

Customer Service Assistance

If you need help tracking your shipment, you can contact Matson's customer service for assistance.

What Does a Matson Tracking Number Look Like?

Matson tracking numbers typically consist of a prefix followed by a series of digits. For example, a Matson container number might appear as "MATU1234567," where "MATU" is the prefix, and "1234567" is the unique identifier.

Can I Track Matson Packages Without a Tracking Number?

Tracking a Matson shipment without a valid tracking number is generally not possible. The tracking number is essential for accessing detailed shipment information. If you do not have a tracking number, it's advisable to contact Matson's customer service for assistance.

How Long Does Matson Delivery Take?

Delivery times with Matson vary depending on the origin and destination of the shipment. For specific delivery timeframes, it's recommended to consult Matson's official website or contact their customer service for detailed information.

Common Matson Tracking Statuses

Common tracking statuses for Matson shipments include

  • In Transit The shipment is on its way to the destination.
  • Arrived The shipment has reached the destination port.
  • Available for Pickup The shipment is ready for collection at the destination terminal.

Why Is My Matson Package Delayed or Stuck?

Delays in Matson shipments can occur due to various factors, including weather conditions, port congestion, and operational issues. For specific information regarding your shipment, it's best to contact Matson's customer service.

Problems With Delivery — What to Do?

If you encounter issues with your Matson delivery, contact customer service, provide your shipment details, and follow their guidance to resolve the issue.

How to Contact Matson Customer Service

Matson's customer service can be reached at

  • Hawaii, Guam, Micronesia Service 1-800-4MATSON (800-462-8766)
  • Alaska, Alaska – Asia Service 1-877-678-SHIP (877-678-7447)
  • China Service 1-877-CHINA-02 (877-244-6202)