Bpost is Belgium's leading postal operator, playing a crucial role in the country's economic and social infrastructure. With approximately 26,000 employees, Bpost delivers around 5.8 million letters and 537,000 parcels daily. The company operates an extensive network of 2,300 service points, including post offices, post points, parcel lockers, and parcel points, ensuring close proximity to customers for postal and basic banking services.
Bpost offers a comprehensive tracking system that allows customers to monitor their parcels in real-time. By entering the barcode found on the consignment note or in the sender's email, users can access live status updates, transit history, and estimated delivery times. This service is accessible through the official Bpost website and the My bpost app.
Text your tracking number to receive updates via text message (message and data rates may apply).
Visit the Bpost Tracker page. Enter your tracking number for detailed tracking information.
The My bpost app allows you to track your package conveniently on the go.
This service provides extra features like signature confirmation and timely alerts for peace of mind.
A Bpost tracking number typically consists of two letters, followed by digits, and ending with two letters (e.g., AB123456CD).
Tracking a Bpost package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your parcel's status and location.
When tracking a Bpost parcel, you may encounter the following statuses
Delays or issues with Bpost packages can occur due to various factors, including high volume periods, customs procedures, address issues, and operational challenges.
If you encounter issues with a Bpost delivery, check tracking information, contact customer service, or visit a local post office for assistance.
Delivery times with Bpost vary depending on the service chosen and the destination. For domestic deliveries within Belgium, standard mail typically arrives the next business day. Parcels are usually delivered within 1-3 business days.
Bpost provides a range of shipping services to meet different needs, including domestic services, international services, and e-commerce solutions.
Standard mail, registered mail, and parcel delivery within Belgium.
Options for sending mail and parcels to over 200 countries worldwide.
Comprehensive logistics services for businesses, including warehousing, order fulfillment, and last-mile delivery.
To contact Bpost customer service, call +32 2 278 51 27 or use the contact form on their official website.
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Moving? Bpost address change is easy
Bpost shipping rates vary
Most locations of Bpost operate within these hours
Bpost holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local post office.
Here’s how to reach the support if you need any help
