Track Netherlands Post - PostNL Package

Netherlands Post - PostNL

PostNL N.V., commonly known as PostNL, is a Dutch mail, parcel, and e-commerce company operating primarily in the Benelux region. Established in 1998, PostNL provides universal delivery services across the Netherlands and is publicly listed on Euronext Amsterdam. The company was formerly known as TNT N.V. until TNT Express was separated in May 2011, after which the remaining entity was renamed PostNL.

Netherlands Post - PostNL Tracking

PostNL offers a comprehensive tracking system for parcels and mail. Customers can monitor the status of their shipments through the official PostNL website or mobile app. By entering the unique tracking number provided at the time of shipment, users can view real-time updates on their deliveries.

PostNL Text Tracking

Text your tracking number to receive updates via text message (message and data rates may apply).

PostNL Tracking From the Website

Head to the PostNL Tracker page. Enter your tracking number to view detailed tracking information for your package.

PostNL Tracking From Your Phone

The PostNL mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.

What Is PostNL Tracking Plus?

This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.

What Does a PostNL Tracking Number Look Like?

PostNL tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with "NL." For example: "AA123456789NL."

Can I Track PostNL Packages Without a Tracking Number?

Without a tracking number, it is challenging to track a PostNL package. The tracking number is essential for accessing detailed information about the shipment's status.

Common PostNL Tracking Statuses

Common tracking statuses include

  • Package received by PostNL The parcel has been collected or dropped off at a PostNL location.
  • In transit The parcel is on its way to the destination.
  • Out for delivery The parcel is with the delivery driver and will be delivered soon.
  • Delivered The parcel has been successfully delivered.

Why Is My PostNL Package Delayed or Stuck?

Delays can occur due to various factors, including high parcel volumes, weather conditions, customs processing, and address issues.

Problems With Delivery — What to Do?

If you encounter delivery issues, check the tracking status, contact the sender, or reach out to PostNL customer service for assistance.

How Long Does PostNL Delivery Take?

Delivery times with PostNL vary based on the type of service chosen and the destination. Domestic mail typically takes 1-2 business days, while international delivery times depend on the destination country.

Netherlands Post - PostNL Shipping Services

PostNL offers a range of shipping services, including standard mail for letters and documents, domestic and international parcel delivery, and tailored business solutions.

What Is Standard Mail?

Standard mail is used for letters and documents, providing a reliable option for everyday mailing needs.

How Fast Is PostNL Parcel Delivery?

PostNL parcels are typically delivered within 1-2 business days across the Netherlands.

What Is PostNL International Shipping?

PostNL provides international shipping services to numerous countries worldwide, with delivery times varying based on the destination.

How to Contact Netherlands Post - PostNL Customer Service

To contact PostNL customer service, call the customer service number provided on the official PostNL website or use the contact form available there.

How to Find PostNL Lost Packages or Missing Mail?

Misplaced packages can be stressful. Here are the steps you can take to locate your missing package

  • Check again: Sometimes, a simple refresh or waiting a day can reveal an update.
  • Look around your delivery location: Ask family members or neighbors if they might have received the package accidentally.
  • File a Missing Mail Search: Submit an application for your PostNL lost package online. You’ll need details like the tracking number, mailing date, and recipient information.

How to Change Your Address with PostNL?

Moving? PostNL address change is easy

  • Head to the PostNL website to submit your change of address request online.
  • Alternatively, visit your local post office and ask for a Mover’s Guide packet for PostNL change of address.

How Much Does It Cost to Ship a Package by PostNL?

PostNL shipping rates vary

  • The heavier and larger your package, the more the PostNL shipping cost.
  • Faster options cost more than slower options.
  • Shipping across the country will generally cost more than shipping within your local area.

What Time Does PostNL Open?

Most locations of PostNL operate within these hours

  • Monday-Friday: 8:00 AM to 5:00 PM local time (might vary slightly)
  • Weekends: Closed.



PostNL holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local post office.

PostNL Customer Service

Here’s how to reach the support if you need any help

  • 24/7 self-service Get answers anytime by calling PostNL customer service number 1-800-123-4567 or visiting their website.
  • Talk to a representative their reps are available Monday-Friday, 8:00 AM to 8:30 PM Eastern Time. Call the Live Support line at (877) 672-0007.