GD Express Sdn Bhd (GDEX) was established in 1997 to provide express delivery services for both domestic and international markets. The company operates a network of 136 stations, including 59 branches, 2 affiliate stations, 52 agents, and 23 lodge-in centers throughout East and West Malaysia. GDEX's fleet comprises over 400 trucks and vans, primarily used for transporting documents and parcels between stations and the National Hub. The express delivery service is structured along the "Hub and Spoke" concept, where packages are collected by branches, sent to a Central Clearing Hub for sorting, and then redirected to their final destinations. The company employs more than 2,000 staff members.
GDEX offers a tracking system that allows customers to monitor their shipments in real-time. By entering the consignment note number, customers can access the current status and location of their parcels. The tracking system provides updates on key milestones, ensuring transparency for both personal and business logistics.
To track your GD Express shipment, locate your consignment note number, which is typically a sequence of 10 to 12 digits found on your shipping receipt or provided by the sender. Enter the consignment note number into the tracking section on the official GD Express website and click the "Track" button to view the current status and location of your shipment.
The GD Express tracking number, known as the consignment note number, is typically a sequence of 10 to 12 digits. It is printed clearly on the consignment note under the barcode. This unique identifier allows customers to track their shipments accurately.
Tracking a GD Express package without a consignment note number is not possible. The consignment note number is essential for accessing the tracking information of your shipment. If you do not have the tracking number, it is recommended to contact the sender or GD Express customer service for assistance.
Delivery times with GD Express vary depending on the destination: Standard service to major towns in Peninsular Malaysia typically offers next-day delivery, while shipments to Sabah and Sarawak generally take 1 to 3 working days for major towns, and 3 to 5 working days for outskirt areas.
As mentioned, delivery times depend on the destination: Next-day delivery to major towns in Peninsular Malaysia and 1 to 3 working days for major towns in East Malaysia; 3 to 5 working days for outskirt areas. These delivery times are subject to change based on operational factors.
GDEX offers a range of logistics services, including domestic and international shipping, courier services, freight forwarding, warehousing and distribution, and supply chain management. These services are designed to meet the diverse needs of businesses and individuals.
GDEX provides international shipping services, connecting Malaysia to various countries worldwide. These services are subject to customs clearance and may vary in delivery times based on the destination country. For specific international shipping details, it is advisable to contact GD Express directly.
Common tracking statuses include: Shipment Picked Up, In Transit, Out for Delivery, and Delivered. These statuses help customers monitor the progress of their shipments.
Delays or issues with GD Express packages can occur due to various factors, including weather conditions, operational circumstances, and customs clearance for international shipments. If your package is delayed or stuck, it is recommended to contact GD Express customer service for assistance.
If you encounter issues with your GD Express delivery, contact GD Express customer service, provide your consignment note number and shipment details, and follow their guidance for resolution.
You can contact GD Express customer service through the following methods
For more information, you can visit the official GD Express website.
