Track Sendcloud Package

Sendcloud

Sendcloud is an all-in-one shipping solution designed to streamline e-commerce shipping processes. It connects online retailers to a diverse catalog of international shipping products and delivery options from over 80 carriers across Europe. By integrating with more than 50 e-commerce platforms, WMS systems, and marketplaces, Sendcloud aims to automate shipping workflows and enhance the delivery experience for both businesses and customers.

Sendcloud Tracking

Sendcloud offers comprehensive tracking services that allow businesses and customers to monitor shipments in real-time. The platform provides branded tracking pages, automated delivery updates via email and SMS, and multi-language support to ensure a seamless tracking experience.

How to Track a Sendcloud Package?

To track a Sendcloud package, you can use the tracking number provided at the time of shipment. Enter this number on the Sendcloud tracking page to view real-time updates on your shipment's status.

Sendcloud Tracking Number Format

The Sendcloud tracking number format varies depending on the carrier used for the shipment. Typically, it consists of a combination of letters and numbers unique to each parcel. For example, a tracking number might look like "SC1234567890" or "DHL1234567890".

Can I Track Sendcloud Packages Without a Tracking Number?

Tracking a Sendcloud package without a tracking number is not possible. The tracking number is essential for accessing real-time updates and detailed information about the shipment's status.

How Long Does Sendcloud Delivery Take?

Delivery times with Sendcloud depend on various factors, including the chosen carrier, shipping method, and destination. For domestic shipments, delivery can range from 1 to 5 business days. International shipments may take longer, depending on the destination country's customs processing and the selected shipping option.

Sendcloud Delivery Times

Sendcloud offers a variety of delivery options to cater to different needs

  • Standard Delivery Typically takes 1-5 business days, depending on the destination.
  • Express Delivery Offers faster shipping, usually within 1-2 business days.
  • Same-Day Delivery Available in select regions, allowing for delivery on the same day the order is placed.

Sendcloud Shipping Services

Sendcloud provides a comprehensive suite of shipping services, including

  • Label Creation Automated generation of shipping labels for multiple carriers.
  • Order Management Integration with various e-commerce platforms to import and manage orders efficiently.
  • Tracking and Notifications Branded tracking pages and automated delivery updates via email and SMS.
  • Returns Management Self-service return portals and customizable return policies.
  • International Shipping Support for international shipments, including automated customs documentation.

International Shipping with Sendcloud

Sendcloud facilitates international shipping by offering

  • Carrier Selection Access to over 80 carriers, including international options.
  • Customs Documentation Automated generation of necessary customs documents, such as CN22, CN23, and commercial invoices.
  • Multi-Language Support Branded tracking pages and notifications in multiple languages to cater to a global customer base.

Common Sendcloud Tracking Statuses

Common tracking statuses include

  • In Transit The package is on its way to the destination.
  • Out for Delivery The package is with the local courier and will be delivered soon.
  • Delivered The package has been successfully delivered.
  • Exception An issue occurred during shipping, such as a delay or address problem.

Why Is My Sendcloud Package Delayed or Stuck?

Delays or issues with Sendcloud packages can occur due to various reasons such as carrier delays, customs processing, address issues, or severe weather conditions.

Problems With Delivery — What to Do?

If you encounter delivery issues with Sendcloud, consider checking tracking information, contacting the carrier directly, or reaching out to Sendcloud's customer service for assistance.

How to Contact Sendcloud Customer Service

To contact Sendcloud's customer service



For more information, visit the Sendcloud Help Center.