Ninja Van is a logistics company specializing in last-mile delivery services across Southeast Asia. Founded in 2014, it has rapidly expanded to serve countries including Singapore, Malaysia, Vietnam, the Philippines, Thailand, and Indonesia. The company focuses on providing efficient and reliable delivery solutions for both businesses and consumers.
Ninja Van offers a tracking system that allows customers to monitor their shipments in real-time. By entering a unique Tracking ID on their official website, users can access updates on their parcel's status and estimated delivery time.
To track your Ninja Van package: Visit the official Ninja Van website. Enter your unique Tracking ID in the provided field. Click 'Track' to view your parcel’s status and estimated delivery time.
Ninja Van tracking numbers are alphanumeric codes, typically starting with "NJVN" followed by a combination of letters and numbers (e.g., NJVNAA0123456789). These codes are provided by the shipper or found in the shipping confirmation email or SMS.
Without a tracking number, it is challenging to track a Ninja Van package. It's recommended to contact the shipper or sender to obtain the necessary tracking information.
Delivery times vary based on the destination region: Singapore: Same-day and next-day delivery options are available. Philippines: Metro Manila: 3-5 working days, Greater Manila Area & Luzon: 5-7 working days, Visayas and Mindanao: 7-10 working days, Palawan areas: 15 working days. Vietnam: Delivery times are not officially published.
Delivery times depend on the destination and service type. For instance, in the Philippines, deliveries are made from Monday to Saturday, excluding public holidays and Sundays, with specific time frames for each region.
Ninja Van provides various shipping services, including: Same-day delivery, Next-day delivery, Scheduled delivery, Cash on delivery (COD), Bulk delivery solutions for businesses.
Ninja Van offers international shipping services to several countries, including Malaysia, the Philippines, Hong Kong, Australia, and more. For specific international shipping details, it's advisable to contact Ninja Van directly.
Common tracking statuses include: "Parcel is being delivered", "Delivery failure", "Pending Reschedule", "Parcel delivery has been rescheduled", "Completed", "Successfully Delivered", "Parcel delivery has been cancelled", "Return to Sender".
Delays can occur due to various reasons, such as uncontrollable circumstances like natural disasters or inclement weather, customs clearance complications, peak periods with high sales volume. If your order is delayed for an extended period, it's recommended to reach out to Ninja Van for further assistance.
If you encounter issues with delivery, you can: Contact Ninja Van's customer service via live chat on their official website. Reach out through their official social media channels. Use the contact form available on their website.
Ninja Van's customer service can be reached through: Live Chat: Available on their official website. Email: For Singapore: [email protected]. Phone: For Singapore: +65 6602 8271. Please note that operating hours may vary by country. For the most accurate and up-to-date contact information, refer to Ninja Van's official website.
Note: Some information, such as specific delivery times for certain regions, may not be officially published.
