Naqel Express is a leading logistics and transportation company based in Saudi Arabia, offering comprehensive supply chain and delivery services. Established in 1993, Naqel has expanded its operations to 16 countries, including the United States, United Kingdom, China, and India. The company boasts a team of over 5,000 employees and manages a fleet of more than 4,000 vehicles and trailers. Naqel's services encompass e-commerce logistics, warehousing, freight forwarding, and customs clearance, aiming to provide seamless end-to-end logistics solutions across various industries.
Naqel Express offers a transparent tracking mechanism that allows customers to monitor their shipments in real-time. This system provides updates on the status and location of packages, ensuring customers are informed throughout the delivery process.
To track your Naqel package, visit the official Naqel Express website, navigate to the "Track Your Shipment" section, enter your unique tracking number in the designated field, and click on the "Track" button to view the current status and location of your shipment.
A Naqel tracking number is a unique identifier assigned to each shipment, allowing customers to monitor their packages. The specific format of the tracking number is not officially published.
Tracking a Naqel package without a tracking number is not possible, as the tracking number is essential for accessing shipment details. If you do not have a tracking number, please contact the shipper or retailer from whom you purchased the item to obtain it.
The delivery time for Naqel shipments varies depending on the origin and destination of the package. For domestic deliveries within Saudi Arabia, standard delivery usually takes 3–7 business days. International shipping durations depend on both the origin and destination.
Naqel Express operates with a large network of 4,900 delivery points across Saudi Arabia, including cities, towns, and villages. This extensive network enables the company to reach even the remotest locations, ensuring timely deliveries.
Common tracking statuses you may encounter include
If your Naqel package is delayed or appears stuck, it could be due to various factors, including customs clearance procedures, logistical issues, or incorrect tracking information. For assistance, please contact Naqel's customer service.
If you encounter issues with your delivery, verify the tracking number and shipment details, check for any delivery notifications or attempted delivery messages, and contact Naqel's customer service for assistance.
You can reach Naqel's customer service through the following channels: Phone: +966 920020505 or 8002464444 (toll-free within Saudi Arabia). Email: [email protected]. Address: Exit 17 Suly Area, P.O. Box 99931, Riyadh 11625, Kingdom of Saudi Arabia.
