LATAM Cargo is the air cargo division of the LATAM Airlines Group, offering comprehensive freight services across Latin America and internationally. It operates through subsidiaries in Brazil, Chile, Colombia, and Mexico, providing a wide range of logistics solutions to meet diverse shipping needs.
LATAM Cargo provides an e-Tracking service that allows customers to monitor their shipments in real-time. By entering the prefix and Air Waybill (AWB) number, which must be 8 digits including leading zeros, you can access detailed information about your cargo's status.
Visit the official LATAM Cargo website and navigate to the e-Tracking section. Enter your AWB number to track your shipment.
You can also call LATAM Cargo customer service for assistance with tracking your shipment.
Use the LATAM Cargo mobile app to track your shipments on the go.
A LATAM Cargo tracking number, known as an Air Waybill (AWB) number, consists of a 3-digit airline code followed by a 7-digit number. For example, a typical LATAM Cargo AWB number might look like "M3 1234567". The "M3" represents the airline code for LATAM Cargo Brasil.
Without a valid tracking number, it is not possible to track a LATAM Cargo shipment. The tracking number is essential for accessing detailed information about your cargo's status.
Delivery times for LATAM Cargo shipments vary depending on the origin and destination of the cargo, as well as the specific service chosen. For precise delivery timeframes, it's recommended to consult directly with LATAM Cargo.
When tracking a LATAM Cargo shipment, you may encounter various statuses, including
Delays in LATAM Cargo shipments can occur due to various factors, including
If you encounter issues with your LATAM Cargo delivery, contact LATAM Cargo's Customer Care team for assistance. Have your tracking number and shipment information ready.
LATAM Cargo offers multiple channels to contact their Customer Care team