ELTA Hellenic Post is the state-owned provider of postal services in Greece, established in 1828. It offers a range of services, including letter post, parcel delivery, EMS (Express Mail Service), and financial services. ELTA operates a network of over 800 service points across Greece, ensuring accessibility for all regions. The company is committed to modernizing its services and infrastructure to meet the evolving needs of its customers.
ELTA provides tracking services for both domestic and international shipments. Customers can monitor the status of their parcels using the official tracking portal. To track a shipment, enter the 13-character tracking number (e.g., PP123456785GR) on the tracking page. Tracking history is available for six months from the shipment date.
To track your ELTA Hellenic Post package, visit the official ELTA tracking portal, enter your 13-character tracking number in the provided field, and click on the "Track" button to view real-time updates on your shipment's status.
ELTA tracking numbers are typically 13 characters long and follow the format: Two letters (e.g., "PP"), nine digits (e.g., "123456785"), and two letters indicating the country code (e.g., "GR" for Greece). An example of a complete tracking number is: PP123456785GR.
Without a tracking number, it is challenging to track a package through ELTA's official system. If you do not have the tracking number, consider contacting the sender or the ELTA customer service for assistance.
Delivery times vary depending on the type of service and destination: Domestic Services: Standard mail typically takes 1-3 business days, while EMS offers next-day delivery within Greece. International Services: Delivery times depend on the destination country and the chosen service.
ELTA offers various delivery options: Standard Mail: 1-3 business days for domestic deliveries. EMS (Express Mail Service): Next-day delivery within Greece and expedited international shipping. International Services: Delivery times vary based on the destination and service selected.
ELTA provides a comprehensive range of shipping services: Letter Post: Standard mail services for letters and documents. Parcel Delivery: Domestic and international parcel shipping with various options. EMS (Express Mail Service): Fast and reliable international express mail. Financial Services: Money orders, bill payments, and other financial transactions. E-commerce Solutions: Support for online businesses, including logistics and delivery services.
ELTA offers international shipping through its EMS service, providing expedited delivery to numerous countries worldwide. Delivery times and costs vary based on the destination and package specifications.
Common tracking statuses include: "Item Accepted": The package has been received by ELTA. "In Transit": The package is on its way to the destination. "Out for Delivery": The package is out for delivery to the recipient. "Delivered": The package has been successfully delivered.
Delays can occur due to various factors: High Volume Periods: Increased mail during holidays or peak seasons. Weather Conditions: Adverse weather affecting transportation. Customs Processing: International shipments may experience delays in customs. Address Issues: Incomplete or incorrect recipient information.
If you encounter delivery issues: Check Tracking Information: Review the latest updates on your shipment. Contact ELTA Customer Service: Reach out for assistance and clarification. Verify Address Details: Ensure the recipient's address is accurate and complete.
For customer support, you can reach ELTA Hellenic Post at: Phone: +30 800-11-82000, Email: [email protected], Address: 1 Apellou Street, 101 88, Athens, Greece.
For more information, visit the customer service section on ELTA's official website.
