GLS US is a parcel delivery company operating primarily in the Western United States, offering services such as Priority, Ground, and Freight delivery. The company emphasizes reliability, speed, and affordability in its operations.
GLS US provides a tracking service that allows customers to monitor their shipments in real-time. By entering a tracking number on the official GLS US website, customers can view the current status and location of their parcels.
Visit the GLS US website, navigate to the "Track and Trace" section, enter your tracking number, and click "Track" to view the shipment's status.
Use the GLS US mobile app to track your package on the go by entering your tracking number or scanning the barcode.
If you have trouble tracking your package, contact GLS US customer service for assistance.
GLS US tracking numbers can vary in format. They may consist of 9, 10, 12, or 20 digits, such as "1110137601" or "21071616173567990499." Additionally, tracking numbers can be a combination of random characters from A-Z and 0-9, totaling 20 characters, for example, "1AE7982095224B95935D."
Without a tracking number, it is challenging to track a GLS US package. The tracking number is essential for accessing detailed shipment information. If you don't have the tracking number, consider contacting GLS US customer service for assistance.
GLS US tracking statuses may include
Delays or status updates indicating a package is "stuck" can occur due to various reasons, including weather conditions, operational issues, or address issues. For specific concerns, it's advisable to contact GLS US customer service for assistance.
GLS US offers delivery services with varying transit times. Priority Service provides faster delivery compared to standard services, while Ground Service offers reliable delivery within a specified timeframe. For precise delivery times, it's recommended to use the "Time-in-Transit" tool available on the GLS US website.
GLS US offers a range of shipping services tailored to meet diverse customer needs, including Priority Service for urgent shipments, Ground Service for cost-effective delivery, and Freight Services for larger shipments.
Priority Service offers expedited delivery for urgent shipments, ensuring they arrive quickly.
Ground Service provides reliable delivery within a specified timeframe, making it a cost-effective option.
Freight Services offer transportation solutions for larger shipments, catering to businesses and individuals with significant shipping needs.
If you encounter delivery issues, check tracking information, contact customer service, and verify address details to ensure accuracy.
You can contact GLS US customer service through the following methods
Customer service hours are Monday through Friday, 7:00 a.m. to 7:00 p.m. Pacific Time, and Saturday, 7:00 a.m. to 4:00 p.m. Pacific Time.
Here’s a quick reference for reaching the operator for different needs
You can reach GLS US Customer Service at 1-800-322-5555. Press 1 for Shipper Support, 3 for IT Support, 4 for Collections, 5 for Accounts Payable, 6 for Billing, and 7 for Sales.
For email inquiries, you can contact Customer Service at [email protected]. For privacy concerns, reach out to [email protected], and for security issues, use [email protected].
