DACHSER is a family-owned logistics company headquartered in Kempten, Germany. Established in 1930, it offers transport logistics, warehousing, and customized services through two main business fields: DACHSER Air & Sea Logistics and DACHSER Road Logistics. In 2024, DACHSER employed approximately 37,268 people across 433 locations worldwide, generating a consolidated net revenue of around EUR 8 billion.
DACHSER provides a tracking service called "shipmentpointer," allowing customers to monitor their shipments in real-time. This service is accessible via the DACHSER website and is available in 16 languages.
To track a DACHSER package, visit the DACHSER website, navigate to the "shipmentpointer" section, enter your reference number, NVE/SSCC, or consignment number, and click on the "Track" button.
For mobile tracking, DACHSER offers the shipmentpointer app for iPhone and Android devices.
DACHSER tracking numbers can be in the form of reference numbers, NVE/SSCC codes, or consignment numbers. The exact format may vary depending on the specific service or region.
Tracking a DACHSER package typically requires a tracking number. Without this information, tracking may not be possible.
Delivery times with DACHSER vary based on factors like the origin and destination of the shipment, the chosen service, and any customs procedures involved.
For detailed information on delivery times for specific services or routes, refer to DACHSER's official resources or contact their customer service.
Common tracking statuses for DACHSER shipments include: Shipment Received, In Transit, Out for Delivery, and Delivered.
Delays or issues with DACHSER shipments can occur due to various factors, including customs procedures, weather conditions, and operational issues.
If you encounter issues with a DACHSER delivery, check tracking information, contact customer service, and review shipment details for accuracy.
To contact DACHSER's customer service, call the customer service number provided on DACHSER's official website or use the online contact form available on their website. You can reach DACHSER's USA Air & Sea Logistics Inc. office at +1 678 302 9111 or email at [email protected].