AIR21, also known as Airfreight 2100, is a logistics provider specializing in air express and freight services throughout the Philippines. Established in 1979, AIR21 has grown to offer comprehensive delivery solutions, including parcel delivery, warehousing, and fulfillment services. They are recognized as the sole licensee of FedEx in the Philippines, enabling them to handle international shipments effectively.
AIR21 provides a shipment tracking service on their official website, allowing customers to monitor the status and location of their packages in real time. To use this service, customers can enter their tracking number on the AIR21 website to view updates on their shipments.
Text your tracking number to 28777. You’ll receive AIR21 track package updates via text message (message and data rates may apply).
Head to the AIR21 Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
An AIR21 tracking number typically consists of 12 digits. For example, a standard tracking number might look like "164050208028". This number is provided to customers upon shipment and can be used to track the package's status on the AIR21 website.
Tracking a package without a tracking number is generally not possible. Both senders and receivers should receive a tracking number upon shipment. If you haven't received a tracking number, it's advisable to contact the sender or the retailer from whom you purchased the items to obtain this information.
AIR21 offers various shipping services with delivery times that can vary based on the destination and service chosen. While specific delivery times are not officially published, packages typically arrive within a few days. In some cases, delivery may take up to one or two weeks.
Common tracking statuses include
Delays or issues with package delivery can occur due to various factors, including high shipping volume, weather conditions, or customs processing. For specific concerns about your shipment, it's advisable to contact AIR21 customer service for assistance.
If you encounter issues with your delivery, check tracking information, contact AIR21 customer service, and verify shipping details to ensure accuracy.
You can contact AIR21 customer service through the following methods
For inquiries on their services, you can also email them at [email protected].
