Track Singapore Post Package

Singapore Post

Singapore Post Limited, commonly known as SingPost, is Singapore's designated Public Postal Licensee, providing both domestic and international postal services. Established in 1819, SingPost has evolved into a comprehensive logistics and e-commerce solutions provider, offering services such as mail delivery, warehousing, fulfillment, and global delivery. Its headquarters are located at 10 Eunos Road 8, Singapore Post Centre, Singapore 408600.

Singapore Post Tracking

SingPost offers tracking services for items sent via Registered Service. To track your item, you can use the "Track Item" feature available on their official website. If your item was sent via Basic Mail, please note that it is not tracked or traceable.

How to Track a Singapore Post Package?

To track your package, enter the tracking number provided at the time of mailing into the "Track Item" feature on SingPost's official website. This will provide you with the current status and location of your item.

What Does a Singapore Post Tracking Number Look Like?

A Singapore Post tracking number typically consists of 13 alphanumeric characters, starting with two letters, followed by nine digits, and ending with "SG". For example: "RR123456789SG".

Can I Track Singapore Post Packages Without a Tracking Number?

Unfortunately, without a tracking number, SingPost is unable to trace or provide information about your item. If you do not have a tracking number, it means your item was sent via Basic Mail, which is not tracked or traceable.

How Long Does Singapore Post Delivery Take?

Delivery times vary depending on the service chosen and the destination. For detailed information on delivery times and rates, you can use SingPost's Service Finder on their official website.

Singapore Post Delivery Times

Delivery times depend on the specific service selected and the destination. For instance, local mail services may have different delivery times compared to international services. To compare rates and delivery times for various services, you can use SingPost's Service Finder.

Singapore Post Shipping Services

SingPost offers a range of shipping services, including

  • Basic Mail Standard mail service without tracking.
  • Registered Service Mail service with tracking and signature upon delivery.
  • Speedpost Express courier service for both domestic and international deliveries.
  • vPOST An internet portal offering e-commerce solutions and international shipping.

International Shipping with Singapore Post

SingPost provides international shipping services through its Speedpost service, offering various options for express deliveries worldwide. For detailed information on international shipping rates and delivery times, you can use SingPost's Service Finder.

Common Singapore Post Tracking Statuses

Common tracking statuses include

  • Item Dispatched Your item has been dispatched from the origin post office.
  • Item In Transit Your item is on its way to the destination.
  • Item Delivered Your item has been successfully delivered.
  • Item Unsuccessful Delivery Delivery was attempted but unsuccessful; a notification may be left for collection.

Why Is My Singapore Post Package Delayed or Stuck?

Delays can occur due to various reasons, including customs inspection, high-volume periods, and incorrect address information. For assistance with delayed items, you can contact SingPost's customer service.

Problems With Delivery — What to Do?

If you encounter issues with delivery, such as unsuccessful delivery attempts or missing items, you can check tracking information, contact customer service, or visit the post office for assistance.

How to Contact Singapore Post Customer Service

You can contact SingPost's customer service through the following methods

  • Phone Call 1605 for assistance.
  • Email Send inquiries to [email protected].
  • Address Visit or mail to Singapore Post Limited, 10 Eunos Road 8, Singapore Post Centre, Singapore 408600.