MSD, known as Merck & Co., Inc. in the United States and Canada, is a global biopharmaceutical company dedicated to saving and improving lives through the development of innovative medicines and vaccines. With over 130 years of history, MSD operates in more than 140 countries, focusing on areas such as oncology, vaccines, infectious diseases, and animal health.
MSD provides reliable and efficient logistics solutions with full shipment tracking support. From domestic freight to international logistics, MSD ensures safe, on-time delivery with advanced logistics tracking systems, professional warehousing, and comprehensive distribution services.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the MSD tracking page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
An MSD tracking number typically consists of a combination of letters and numbers. The exact format may vary depending on the shipping service used.
Tracking a package without a tracking number is generally not possible. If you have misplaced your tracking number, consider contacting MSD customer service for assistance.
Common tracking statuses include
Delays can occur due to various factors, including weather conditions, customs processing, high shipping volume, or address issues. For specific concerns, please contact MSD customer service.
Delivery times for MSD shipments vary based on factors such as the shipping method, destination, and customs processing. For the most accurate information, please refer to the shipping details provided at the time of purchase.
MSD offers various shipping options, including standard and expedited services. Delivery times depend on the chosen shipping method and destination.
MSD provides a range of shipping services to meet customer needs, including domestic and international shipping, expedited delivery, and specialized logistics solutions.
MSD offers international shipping to numerous countries, ensuring that customers worldwide can access their products.
Expedited shipping options are available for faster delivery times, depending on the destination and service selected.
MSD provides specialized logistics solutions tailored to specific customer needs, ensuring efficient and effective delivery.
If you encounter issues with your MSD delivery, consider the following steps
For inquiries or assistance, you can contact MSD customer service through the following methods
Customer service is available Monday through Friday, from 8:30 a.m. to 5:30 p.m. ET.
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