Kintetsu World Express, Inc. (KWE) is a major Japanese freight forwarding company and a subsidiary of the Kintetsu Group Holdings. Established on January 10, 1970, KWE provides comprehensive logistics services, including air and sea freight forwarding, customs brokerage, and warehouse inventory management. The company is headquartered in Tokyo, Japan.
KWE offers a shipment tracking service on their official website. To track a shipment, enter the tracking number in lowercase letters or numbers, without including hyphens. For KWE Waybill numbers, do not include hyphens.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the KWE Tracker page. Enter your tracking number for detailed tracking information.
The carrier’s mobile app guarantees tracking convenience on the go. Enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
KWE tracking numbers consist of lowercase letters or numbers. Ensure you enter the tracking number exactly as provided, without any additional characters.
KWE tracking numbers can vary in length depending on the service used
The postal operator offers various statuses to show where your package is and what’s happening with it.
For KWE package tracking, look for the tracking number on the receipt, shipping confirmation email, or package label.
You cannot directly track a package without a tracking number. If you do not have a tracking number, please contact KWE customer service for assistance.
Delivery times vary depending on the origin and destination of the shipment, as well as the chosen shipping method. For specific delivery timeframes, please refer to the shipping options provided during the booking process.
KWE offers a range of shipping services, including air and sea freight forwarding, customs brokerage, and warehouse inventory management. These services are designed to provide comprehensive logistics solutions tailored to meet the diverse needs of businesses.
This service is perfect for urgent shipments, offering fast delivery options with tracking and insurance.
KWE Priority Shipping typically delivers within 1-3 business days, depending on the destination.
Economy Shipping is a cost-effective option for non-urgent shipments, providing reliable delivery at a lower price.
Freight Shipping is designed for large shipments, offering competitive rates and flexible options for businesses.
Delays can occur due to various factors
For specific information regarding your shipment, please contact KWE customer service.
If you encounter issues with delivery, such as delays or non-receipt of your package, please contact KWE customer service for assistance.
For customer service inquiries, you can contact KWE at their U.S. headquarters
Here’s a quick reference for reaching the operator for different needs
For the Head Office, call 516-933-7100. In Atlanta, reach the Export Branch at 470-343-7200. For the Indianapolis Sales Office, dial 317-805-1330. The Long Beach Seafreight Branch can be contacted at 310-627-3200. In Los Angeles, the Export Branch is available at 424-732-4300, and the Import Branch at 424-732-4301. For the Louisville Sales Office, call 502-205-8374. The Miami Branch can be reached at 786-482-7220. In Minneapolis, contact the branch at 763-270-7360. The Newark Seafreight Office's phone number is 201-528-9721. For the Philadelphia Branch, call 610-595-7067. The Phoenix Sales Office can be reached at 480-407-6860. In Portland, call 971-712-7900. Finally, the San Diego Sales Office is available at 858-935-3191.
For email inquiries, contact the Head Office at [email protected]. In Atlanta, reach Air Exports at [email protected] and Ocean Exports at [email protected]. The Indianapolis Sales Office can be contacted for Air Exports at [email protected] and Ocean Exports at [email protected]. For the Long Beach Seafreight Branch, email Ocean Exports at [email protected], Ocean Imports at [email protected], and Ocean Import Brokerage at [email protected]. In Miami, reach Air Exports at [email protected], Air Imports at [email protected], and Air Import Brokerage at [email protected]. The Minneapolis Branch can be contacted for Air Exports at [email protected], Air Imports at [email protected], and Air Import Brokerage at [email protected]. The Newark Seafreight Office can be reached for Ocean Exports at [email protected] and Ocean Imports at [email protected]. For the Philadelphia Branch, contact Air Exports at [email protected], Air Imports at [email protected], and Air Import Brokerage at [email protected]. The Phoenix Sales Office can be reached at [email protected]. In Portland, reach Air Exports at [email protected], Air Imports at [email protected], and Air Import Brokerage at [email protected]. Finally, the San Diego Sales Office can be contacted at [email protected].