Croatia Post (Hrvatska pošta d.d.) is the national postal operator of Croatia, responsible for providing postal and payment services across the country. Established in 1999, it operates as a state-owned joint-stock company and is one of the largest service and retail networks in Croatia. In addition to traditional postal services, Croatia Post offers financial and retail services and issues postage stamps of the Republic of Croatia.
Croatia Post provides a tracking service that allows customers to monitor the status of their shipments. By entering the tracking number on the official website, users can view real-time updates on their parcels. This service is available for both domestic and international shipments.
Visit the official Croatia Post website, navigate to the tracking section, enter your tracking number, and click "Track" to view your shipment's status.
Use the Croatia Post mobile app to track your package on the go by entering your tracking number or scanning the barcode.
If you have trouble tracking your package, contact Croatia Post customer service for assistance.
Croatia Post tracking numbers typically consist of a combination of letters and numbers. The exact format may vary depending on the type of service used. For instance, international tracking numbers often start with two letters, followed by nine digits, and end with "HR" (e.g., "AB123456789HR").
Without a tracking number, it is not possible to track a Croatia Post package. The tracking number is essential for accessing detailed information about the shipment's status and location.
Delivery times with Croatia Post vary based on the destination and type of service chosen. Domestic deliveries typically take 1-3 business days, while international shipments can range from 5 to 14 business days, depending on the destination country and customs procedures.
Common tracking statuses include
Delays can occur due to various factors, including customs procedures, weather conditions, and high volume periods. International shipments may experience delays during customs clearance, while adverse weather can impact delivery schedules.
Croatia Post offers a range of shipping services, including Standard Mail for sending letters and documents, domestic and international parcel delivery, express services for urgent shipments, financial services like money orders, and retail services for postage stamps and other postal products.
Contact Croatia Post's customer service through the following channels
If you encounter issues with delivery, check tracking information, contact customer service, or visit your local post office for assistance.
