Happy-Post is a parcel shipping service that enables individuals, e-merchants, and small businesses to send parcels worldwide at competitive prices. They offer various shipping solutions, including Premium, Tracked, Signature, and PUDO services, with facilities near major transport hubs in London and Paris.
Happy-Post provides a real-time online parcel tracking tool to monitor shipments both within France and internationally. Once your parcel is shipped, you can check the tracking information in your "My Orders" section. If you don't have the shipment number, you can contact their customer service to obtain it.
Log in to your account on their website and access the "Track" section. Enter the tracking number in the provided box and click on "Search."
Use the Happy-Post mobile app to track your package on the go. Enter the tracking number to see the status of your package.
If you cannot find your tracking number, contact Happy-Post's customer service for assistance.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Happy-Post tracking numbers typically start with the digit "1" and are followed by a series of numbers. For example, a tracking number might look like "1XXXXXXXXX."
No, tracking updates are only available through their dedicated tracking page. You cannot receive tracking updates via email or SMS.
Common tracking statuses include
Delays can occur due to various factors, including logistical problems, customs issues, high delivery volumes, and weather conditions. If your package is delayed or stuck, it's advisable to contact Happy-Post's customer service for assistance.
If you encounter delivery issues, first check if the package was left in a secure location or with a neighbor. If you still can't find it, contact Happy-Post's customer service immediately to report the issue and initiate an investigation.
Delivery times vary depending on the destination and the chosen shipping option. Estimated delivery times are provided when you place your order. However, these are only estimates, and several factors can influence delivery times, such as logistical issues, customs problems, high delivery volumes, and weather conditions.
Happy-Post offers several shipping services, including Premium, Tracked, Signature, and PUDO (Pick-Up and Drop-Off). These services are designed to meet various shipping needs and preferences.
This service is fast and reliable, perfect for urgent deliveries.
Tracked shipping provides tracking information for your parcel, allowing you to monitor its journey.
Signature shipping requires a signature upon delivery, ensuring secure receipt of your package.
PUDO allows parcels to be dropped off or collected from designated points, providing flexibility for customers.
Happy-Post enables shipping to over 250 countries worldwide. They offer various shipping solutions tailored to different needs, including options for individuals, e-merchants, and small businesses.
You can contact Happy-Post's customer service through their online contact form. For users in the UK, you can send an email to [email protected].
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Happy-Post shipping rates vary. The heavier and larger your package, the more the shipping cost. Faster options cost more than slower options. Shipping across the country will generally cost more than shipping within your local area.
It’s always a good idea to double-check the specific rates on Happy-Post's website before shipping.
Returning a package with Happy-Post is tricky. Usually, the seller handles returns and provides a label. Contact them first. If you must use Happy-Post’s services, expect higher costs and complexity compared to domestic returns. Consider other carriers before you proceed.
Most locations of Happy-Post operate within these hours
Happy-Post holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local office.
Here’s how to reach the support if you need any help
