General Logistics Systems B.V. (GLS) is a Pan-European company providing reliable, high-quality parcel and express services, as well as value-added logistics solutions. Through wholly owned and partner companies, GLS operates in 42 European states and is globally connected via contractual agreements. The network comprises 38 central transshipment points, 642 depots, and employs approximately 13,100 people. Annually, GLS handles around 363 million parcels for 220,000 customers throughout Europe.
GLS offers a comprehensive tracking system that allows customers to monitor their parcels in real-time. By entering the GLS parcel number or tracking number on the official GLS website, you can access detailed information about your shipment's status, including sender and recipient details, and the parcel's journey from dispatch to delivery.
To track your GLS package, visit the official GLS website, enter your GLS parcel number or tracking number in the designated tracking section, and click the search or track button to view real-time updates on your parcel's status.
GLS tracking numbers typically consist of 8 alphanumeric characters, such as "00A6Z78A," or a series of 11 digits like "36631234567." These numbers are provided to customers upon shipment and can be used to track parcels through the GLS system.
Tracking a GLS package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment's status. If you don't have the tracking number, it's advisable to contact the sender or GLS customer service for assistance.
Delivery times with GLS vary depending on the origin and destination of the parcel, as well as the specific service chosen. For precise delivery times, it's best to consult the GLS website or contact their customer service.
GLS offers various delivery options, including standard and express services. Delivery times can range from next-day delivery to several days, depending on the service and destination. For detailed delivery times, refer to the GLS website or contact their customer service.
GLS provides a range of shipping services, including domestic and international parcel deliveries with options for standard and express shipping, cash on delivery, delivery to parcel shops, and comprehensive logistics services tailored to business needs.
GLS offers international shipping services, connecting 42 European countries and providing global reach through contractual agreements. For specific international shipping options and rates, consult the GLS website or contact their customer service.
Common tracking statuses include
Delays or issues with GLS packages can occur due to various reasons, including incorrect or incomplete address information, customs processing for international shipments, and increased parcel volumes during peak times like holidays.
If you encounter delivery issues, check the tracking information for updates, verify the delivery address details, and contact GLS customer service for assistance. They can provide guidance and support for resolving delivery problems.
To contact GLS customer service, call 1-800-322-5555. Press 1 for Shipper Support, 3 for IT Support, 4 for Collections, 5 for Accounts Payable, 6 for Billing, and 7 for Sales.
For more information, visit the GLS website or contact their customer service.
