Evri, formerly known as Hermes UK, is a leading parcel delivery company in the United Kingdom. Established nearly 50 years ago, Evri has grown to become one of the largest and most recognized logistics companies in the UK. The company offers a wide range of services, including domestic and international parcel delivery, express shipping, and e-commerce solutions for businesses and individuals. With an extensive network of distribution centers, processing facilities, and delivery vehicles, Evri ensures efficient and timely delivery of packages across the UK and around the world.
Evri provides comprehensive tracking services for all parcels. Customers can monitor their parcels' progress in real-time using the tracking number provided at the time of dispatch. Tracking information becomes available once the parcel is scanned as collected. For parcels collected by drivers with handheld terminals, the collection scan is immediate. Other parcels may not show as collected until they are received into the depot.
To track your Evri parcel, use the tracking link provided by Evri and enter your HRM or tracking number. If you're unsure of your order number, log in to the "My Account" area on the Evri website and click on the “My Orders” tab to find your HRM number. Alternatively, you can find your tracking number in your confirmation email.
Evri tracking numbers are typically 16 characters long and may consist of letters and numbers. For example, a tracking number might look like "HRM1234567890123". This format is used to uniquely identify each parcel within Evri's system.
Tracking a parcel without a tracking number is not possible. The tracking number is essential for identifying and monitoring the parcel's journey. If you don't have a tracking number, you can find it in your confirmation email or by logging into your Evri account.
Delivery times with Evri vary depending on the service chosen and the destination. For example, Evri offers Next Day delivery services, aiming to deliver parcels the next working day if dropped off before 11 am. Standard delivery times may vary based on the specific service and destination.
Evri offers various delivery options, including Standard and Next Day services. The delivery times depend on the service selected and the destination. For instance, Next Day delivery aims to deliver parcels the next working day if dropped off before 11 am. Standard delivery times may vary based on the specific service and destination.
Evri provides a range of shipping services to cater to different needs
Evri offers international shipping services to over 220 destinations worldwide. Customers can send parcels abroad at affordable prices, with options for both standard and express delivery. For detailed information on international shipping services, including pricing and delivery times, please refer to the international shipping section on the Evri website.
Evri tracking statuses provide updates on the parcel's journey. Common statuses include
Delays or issues with Evri parcels can occur due to various reasons, including high volume periods, address issues, weather conditions, and operational challenges. For specific concerns about a delayed parcel, it's advisable to contact Evri customer service directly.
If you encounter issues with your Evri delivery, check tracking information, contact Evri customer service, and verify address details to ensure accuracy.
Evri offers several ways to contact their customer service
For the most accurate and up-to-date contact information, please refer to the contact section on the Evri website.
