Etihad Cargo is the cargo and logistics arm of Etihad Airways, established in 2004. It has grown rapidly to become one of the leading air cargo carriers globally, offering a range of cargo products and services across five major continents. Its hub in Abu Dhabi is strategically located at the center of the world's busiest trade lanes, providing an integral link between Asia, Europe, North America, Australia, and Africa.
Etihad Cargo offers a tracking service that allows customers to monitor their shipments in real time. This service provides live location updates and condition monitoring across the supply chain, ensuring greater reliability and proactive risk management.
To track your Etihad Cargo shipment, you can use the SmartTrack service available on the Etihad Cargo website. This service provides real-time tracking by entering your Air Waybill (AWB) number.
An Etihad Cargo tracking number, known as an Air Waybill (AWB) number, typically consists of 13 digits. The first three digits represent the airline code, followed by a unique number assigned to the shipment. For example, an Etihad Cargo AWB number might look like "607-1234567890".
Without a tracking number, it is challenging to track an Etihad Cargo shipment. The tracking number is essential for accessing detailed shipment information.
The delivery time for Etihad Cargo shipments varies depending on the origin and destination, as well as the specific service chosen. For precise delivery times, it is advisable to consult the Etihad Cargo website or contact their customer service.
Etihad Cargo provides various delivery options, including express and standard services. Delivery times depend on factors such as the origin and destination of the shipment, the nature of the cargo, and the chosen service level.
Etihad Cargo offers a comprehensive range of shipping services, including General Cargo, Specialty Products, and Cold Chain Logistics.
Etihad Cargo provides international shipping services connecting major trade lanes across Asia, Europe, North America, Australia, and Africa.
Common tracking statuses for Etihad Cargo shipments include Booked, In Transit, Delivered, and Exception.
Delays or issues with Etihad Cargo shipments can occur due to various factors, including Customs Clearance, Weather Conditions, and Operational Issues.
If you encounter issues with your Etihad Cargo delivery, contact customer service and provide your shipment details for assistance.
Etihad Cargo's customer service can be contacted through phone, email, or their Help Center on the website. For customers in the UAE, you can reach them at +971 2 511 2600 or email [email protected]. For customers outside the UAE, the contact number is +971 2 599 0099 and the email is [email protected].
For the most accurate and up-to-date contact information, please refer to the official Etihad Cargo website.