American President Lines (APL) is a global container shipping company offering a comprehensive range of services, including container transportation and value-added supply chain management. With a network that spans over 140 ports worldwide, APL provides high-quality intermodal operations supported by advanced information technology and e-commerce solutions. The company is a wholly-owned subsidiary of the Singapore-based Neptune Orient Lines, a global transportation and logistics company.
APL offers a robust tracking system that allows customers to monitor their shipments in real-time. By entering the shipment reference number, users can access detailed information about their cargo's current location and status. This service enhances visibility and helps in effective shipment management.
Visit the APL official website, navigate to the "Shipment Tracking" section, enter your shipment reference number, and click "Track" to view the status.
APL provides a mobile application that offers features such as shipment tracking, route planning, and access to the latest news.
For assistance, you can contact APL's customer service for detailed help regarding your shipment.
The tracking system provides real-time updates and notifications for your shipments.
An APL tracking number typically follows the format "APL+U" followed by seven digits (e.g., APLU1234567). The prefix "APL" is followed by a letter indicating the type of cargo, and the seven digits uniquely identify the shipment.
Tracking a shipment without a tracking number is not possible through APL's official tracking system. The tracking number is essential for accessing detailed information about your shipment's status and location.
The delivery time for APL shipments varies depending on the origin and destination ports, as well as the specific service chosen. For precise delivery times, it's recommended to consult APL's official schedules or contact their customer service.
Common tracking statuses include
Delays or issues with APL shipments can occur due to various factors, including weather conditions, port congestion, and operational issues. For specific concerns regarding your shipment, it's advisable to contact APL's customer service for detailed assistance.
If you encounter delivery issues with your APL shipment, check tracking information, contact customer service, or consult local offices for assistance.
You can contact APL's customer service through the following methods
For regional offices and additional contact information, please visit APL's official contact page.
