ParcelHub is a logistics company specializing in courier services and fulfillment centers, offering both domestic and international shipping solutions, as well as drop-off services. Established in 2016, ParcelHub aims to provide quality services to customers in Malaysia, enhancing their courier experience.
ParcelHub offers a tracking service that allows customers to monitor their shipments in real-time. By entering the provided tracking number on their official website, users can view the current status and location of their parcels.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the ParcelHub Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
The specific format of a ParcelHub tracking number is not officially published. Typically, tracking numbers consist of a combination of letters and numbers unique to each shipment.
Tracking a ParcelHub package without a tracking number is not possible. The tracking number is essential for accessing real-time updates and information about your shipment.
ParcelHub offers various shipping options, including next-day, 48-hour, and 3-day services. The exact delivery time depends on the chosen service and destination.
The delivery time for ParcelHub shipments varies based on the destination and service type. Specific delivery times are not officially published.
Common tracking statuses include: Pending, In Transit, Out for Delivery, Delivered, Returned, and Cancelled.
Delays or status updates indicating a parcel is "stuck" can occur due to various factors, including high demand during peak shopping seasons, customs processing for international shipments, and courier handovers or system updates. For the most accurate information, it's recommended to contact ParcelHub directly.
If you encounter issues with your ParcelHub delivery, check the tracking information for updates, contact ParcelHub's customer service for assistance, or if you are a member of the public and do not hold a business account with ParcelHub, please contact the purchasing retailer directly.
You can contact ParcelHub customer service through email at [email protected] or by phone at +60 18-965 1544. Operating hours are Monday to Friday, 9 AM – 6 PM.
Misplaced packages can be stressful. Check again, look around your delivery location, or file a Missing Mail Search online at MissingMail.USPS.com.
Moving? Submit your change of address request online or visit your local ParcelHub office for assistance.
ParcelHub shipping rates vary
Returning a package with ParcelHub is tricky. Usually, the seller handles returns and provides a label. Contact them first for assistance.
Most locations of ParcelHub operate within these hours
ParcelHub holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local office.
Here’s how to reach the support if you need any help
