Jocom is a Malaysian online grocery delivery service that offers a wide range of products, including groceries, household items, and personal care products. They provide 24-hour delivery services across Malaysia, ensuring convenience for customers seeking hassle-free shopping solutions.
Jocom offers a tracking service that allows customers to monitor the status of their shipments in real-time. By entering the tracking number provided at the time of purchase, customers can receive updates on their delivery status.
Visit the official Jocom website and navigate to the "Track Your Shipment" section to enter your tracking number.
Use the Jocom mobile app to track your package by entering the tracking number or scanning the barcode.
Contact Jocom's customer service for assistance with tracking your package.
Jocom tracking numbers typically follow the format "J11S" followed by a series of digits, such as "J11S027542" or "J11S085515". These numbers are provided to customers upon order confirmation and are used to track shipments through the Jocom system.
Tracking a Jocom package without a tracking number is not possible. The tracking number is essential for accessing detailed information about your shipment's status and location.
Common tracking statuses include
Delays can occur due to high order volume, item availability, delivery address issues, or external factors like weather conditions.
Jocom delivers orders between 9 AM and 7 PM from Monday to Saturday within the Klang Valley area. Delivery times may vary based on factors such as order volume and item availability.
Delivery times are generally between 9 AM and 7 PM, Monday to Saturday. Specific delivery windows may vary depending on the delivery location and order details.
Jocom specializes in providing 24-hour delivery services across Malaysia, ensuring that customers receive their orders promptly and efficiently.
Jocom offers a wide range of grocery items delivered right to your doorstep.
From cleaning supplies to kitchen essentials, Jocom delivers household items efficiently.
Jocom also provides delivery for personal care products, ensuring convenience for customers.
If you encounter issues with your Jocom delivery
You can contact Jocom's customer service through the following methods
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Here’s a quick reference for reaching the operator for different needs
For Jordan, you can reach us at +962 (79) 2223733. In Malaysia, call +603 2241 6637. For Australia, the contact number is (734) 697-2907.
Contact us via email at [email protected] for Jordan, [email protected] for Malaysia, and [email protected] for Australia.
