Boxberry is a Russian logistics company established in 2010, offering domestic and international shipping services. They provide parcel delivery, e-commerce logistics, and operate pickup points across Russia and globally. Boxberry is known for its reliable and cost-effective solutions for businesses and individuals.
Boxberry offers a tracking system that allows customers to monitor their shipments in real-time. By entering the tracking number on their official website, you can receive updates on your parcel's status and location.
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the Boxberry Tracker page. Enter your tracking number to view detailed tracking information for your package.
The carrier’s mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
A Boxberry tracking number is typically an alphanumeric code, serving as a unique identifier for each shipment. The exact format may vary, but it generally consists of a combination of letters and numbers.
Tracking a Boxberry package without a tracking number is generally not possible. Both the sender and receiver should receive a tracking number to monitor the shipment's progress.
The delivery time for Boxberry shipments varies based on the destination and service chosen. Domestic shipments within Russia typically range from 1 to 3 days, while international shipments may take between 7 to 14 days.
Boxberry operates on weekdays from Monday to Friday, with standard operating hours from 9:00 AM to 6:00 PM. On Saturdays, they offer services from 9:00 AM to 1:00 PM.
Common tracking statuses for Boxberry shipments include
Delays or issues with Boxberry shipments can occur due to various reasons, including customs delays, incorrect address, weather conditions, or operational issues.
If you encounter issues with your Boxberry delivery, check tracking information, contact customer service, verify address details, and wait for updates.
To contact Boxberry's customer service, call +7 495 789 9790 ext 3285 or use the contact form available on Boxberry's official website.