Swiss Post is the national postal service of Switzerland, offering a wide range of services including mail and parcel delivery, banking through PostFinance, and public transport via PostBus. Established in 1849, it operates as a state-owned enterprise, serving both domestic and international customers.
To track a Swiss Post package
Text your tracking number to receive updates via text message (message and data rates may apply).
Head to the Swiss Post Tracker page. Enter your tracking number to view detailed tracking information for your package.
The Swiss Post mobile app guarantees tracking convenience on the go. Scan the tracking barcode or enter the number to see the status of your package.
This add-on service provides extra features like signature confirmation and timely alerts for peace of mind.
Swiss Post tracking numbers typically consist of two capital letters, nine digits, and the letters "CH" at the end. The first letter indicates the type of shipment
For example, a tracking number might look like "R123456789CH".
Swiss Post tracking numbers typically consist of 13 characters, including the two letters, nine digits, and "CH" at the end.
The postal operator offers various statuses to show where your package is and what’s happening with it.
For Swiss Post package tracking, look for the tracking number on the receipt, shipping confirmation email, package label, or online order details provided by the sender.
You cannot directly track a package without a tracking number using the standard tracking system. However, Swiss Post offers services that may help you locate your package.
Delivery times vary depending on the type of service chosen
Swiss Post offers a powerful lineup of services to conquer your shipping needs, whether speed is your priority or saving some cash is the mission. Let’s dive deeper to help you choose.
This service is perfect for last-minute gifts, important documents, or anything needing a fast arrival. It offers features like tracking, insurance, and sometimes flat-rate pricing for specific box sizes.
Need it there yesterday? PostPac Priority prioritizes speed, delivering in 1–3 business days across most of Switzerland.
Typically, delivery is within 1-3 business days across most of Switzerland. Perfect for those urgent documents or gifts that can’t wait.
PostPac Economy offers a budget-friendly option for non-urgent shipments. It’s slower than Priority but perfect for items that aren’t time-sensitive.
This service provides a more economical option for international shipments with longer delivery times compared to Priority.
It’s a free package pickup for next-business-day service, regardless of how many packages you have. Schedule a pickup online for convenience.
First Class Package takes 2-5 business days, making it a good choice for lighter items that don’t demand lightning speed.
Misplaced packages can be stressful. Here are the steps you can take to locate your missing package
Moving? Swiss Post address change is easy
Swiss Post shipping rates vary
Returning a package with Swiss Post is tricky. Usually, the seller handles returns and provides a label. Contact them first. If you must use Swiss Post services, expect higher costs and complexity compared to domestic returns. Consider other carriers before you proceed.
Most locations of Swiss Post operate within these hours
Swiss Post holidays are non-working. Yet, it’s always a good idea to double-check the specific hours of your local post office.
Here’s how to reach the support if you need any help
