Svetlana K is a Paris-based fashion brand specializing in ethical and eco-responsible women's clothing. Founded by designer Svetlana, the brand focuses on creating high-quality, sustainable garments that combine elegance with environmental consciousness. Their collection includes blouses, dresses, pants, and accessories, all crafted from natural and certified materials such as organic cotton and EcoVero viscose. Svetlana K emphasizes a minimalist and timeless aesthetic, aiming to provide pieces that are both stylish and enduring.
Svetlana K offers a tracking service for orders placed through their official website. Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor the status of your delivery. This service ensures transparency and keeps customers informed about their purchases.
After your order has been shipped, you will receive an email containing your tracking number.
Go to the Svetlana K official website.
Navigate to the 'Track Your Order' section, typically found in the customer service or order information area.
Input the tracking number provided in your email to view the current status and location of your package.
The tracking number provided by Svetlana K is a unique identifier assigned to your order upon shipment. It typically consists of a combination of letters and numbers, which may vary depending on the courier service used. This number is essential for monitoring your package's journey and estimated delivery date.
Without a tracking number, it is challenging to track a Svetlana K package. The tracking number is the primary means of monitoring your order's status. If you have misplaced or did not receive your tracking number, it is advisable to contact Svetlana K's customer service for assistance.
Svetlana K offers delivery within 3-5 business days for standard shipping. For express shipping, the delivery time is shorter, though specific details may vary. Please note that delivery times can be affected by factors such as location, availability of items, and external circumstances.
Delivery times for Svetlana K orders depend on the shipping method chosen
Svetlana K provides various shipping options to cater to customer needs
Shipping costs and times are calculated during the checkout process, based on the delivery address and selected shipping method. Svetlana K also offers free shipping on orders over a certain amount, as specified on their website.
Svetlana K primarily focuses on serving customers within France. International shipping options may be limited or not available. For specific inquiries regarding international orders, it is recommended to contact Svetlana K's customer service directly.
When tracking your Svetlana K package, you may encounter various statuses, including
Your order has been received and is being processed.
Your order has been dispatched and is on its way.
Your package is out for delivery and should arrive soon.
Your package has been successfully delivered.
Several factors can contribute to delays or issues with your Svetlana K package, including
If your package is delayed or stuck, it is recommended to contact Svetlana K's customer service for assistance.
If you encounter issues with your Svetlana K delivery, such as delays or non-receipt of your package, follow these steps
To contact Svetlana K's customer service
For the most accurate and up-to-date contact information, please refer to the 'Contact Us' section on the Svetlana K official website.
Here’s a quick reference for reaching the operator for different needs
You can reach Svetlana-K customer support at +7 (495) 708-48-48.
For specific employee inquiries, you can construct their email using the format: [lastName][firstName]@svetlana-k.ru.
